RESOLVED: NMVTIS Inquiry Report data is available (01/11/2017)

Texas Department of Motor Vehicles

 

Good morning,

 

NMVTIS data from January 5, 2017, and January 9, 2017, is now available on the NMVTIS Inquiry Report.  Please run the NMVTIS Inquiry Report in Cognos using January 10, 2017 as the start and end date to capture all errors that were missing from January 5, 2017, and January 9, 2017.  Please note that the trans ID with AM date 42738 is for all Thursday, January 5, 2017, transactions and the AM date 42742 is for all Monday, January 9, 2017, transactions. If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk.

 

The statewide ticket for this issue is: 101334

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov