RTS SPV calculator issue (1/10/2017)

Good afternoon,


An issue has been reported with the Standard Presumptive Value (SPV) calculator in RTS. Support staff are working to identify and resolve the issue. As a reminder, you may use the Black Book Downloadable Application (BBDL) Texas application when SPV is down within RTS or does not return a value for a particular vehicle. An update will sent by noon tomorrow (01/11/2017) or as more information becomes available.

BBDL Texas













If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020