NMVTIS Data delayed 1/6/2017

 

Good morning,

 

TxDMV did not receive the daily NMVTIS data file from AAMVA last night.  NMVTIS reports will be blank today.  Support staff are working with AAMVA to resolve the issue.  The data from today will be on reports no later than Monday.  An update will be sent at 11:00 AM CDT today (1/06/2017) or as soon as additional information becomes available.

 

The statewide ticket for this issue is: 103076

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov