IRP Report Issue (12/22/2016 @ 8:20 AM CDT)

 

Good morning,

 

Due to issues with the TxIRP batch process last night you will not receive the weekly IRP reports this morning.  The IRP transactions will be run with tonight's batch and you should receive the IRP reports tomorrow (12/23/2016).

 

The statewide ticket for this issue is: 101625

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov