Resources for the PEI Community April 3

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Texas Department of Family and Protective Services: Prevention and Early Intervention

COVID-19 Resources for PEI Stakeholders and Providers

The COVID-19 event continues to affect families worldwide. Strengthening families and communities has never been more important than it is right now. PEI is here to help.

Our program specialists have been compiling family and caregiver resources alongside public health information for you. We will be sending this message out each Friday to our PEI Community of providers, stakeholders and advocates until the COVID-19 event lessens. To review previously released resources visit our website.


Real Talk Input - you can help!

We are starting a "Real Talk" section soon on our parenting help site HelpandHope.org. We invite the PEI Community to provide input on how you would answer the questions below:

  • Should I keep my baby home at all times? What if I need to go to the store or pharmacy?
  • I don't have income right now - how do I pay for diapers and necessities?

Send your advice to peinews@dfps.state.tx.us. We look forward to supporting parents with real answers!


COVID-19 and Texas

The following links provide new resources from this past week that provide reliable and up-to-date information on the current situation regarding COVID-19 (Coronavirus). Feel free to share these links with coworkers and your community on social media and in communications to staff, stakeholders and community members. 

Essential Services for Texas Children and Families:

In an effort to reduce the spread of COVID-19, Governor Abbott issued Executive Order GA-14 that limits social gatherings and in-person contact with people who are not in the same household, except where necessary to provide or obtain essential services. 

The work you do to support DFPS and address the needs of the children, youth and families is considered an essential service under the order. Recognized by the Texas Division of Emergency Management and adopted from the U.S. Department of Homeland Security, the list of services considered to comprise the essential critical workforce includes the following:

  • Workers who support food, shelter, and social services, and other necessities of life for needy groups and individuals, including in-need populations.
  • Public agency workers responding to abuse and neglect of children, elders, and dependent adults.
  • Healthcare providers and Caregivers including social workers.

Because of this recognition, Executive Order GA-14 allows you to continue to serve the needs of children, youth and families. Additional information can also be found on the Texas Division of Emergency Management website. If you have any questions, please contact your Contract Manager.

COVID-19 Mental Health Support Line

The new Statewide COVID-19 Mental Health Support Line open 24 hours a day, 7 days a week. Call toll-free at 833-986-1919.

Coronavirus Resources for PEI Providers

PEI updates this page regularly with provider-specific information as it develops. 


PEI Community Resources

Here's a list of resources we've gathered over the past week that can be shared with colleagues and the families you serve.

COVID-19 Case Numbers

The Texas Department of State Health Services has created an Interactive dashboard of current COVID-19 case numbers. Data is updated daily at noon and includes cases, fatalities and county reporting. 

Comfort Food Care Packages

Governor Abbott's announcement of the Comfort Food Care Packages for Texas Youth and Families (CFCP) program. Families interested in utilizing the CFCP program should visit https://www.211texas.org for more information about resources near them. Restaurants interested in participating in the program can sign up on the Texas Restaurant Association website.

"Stay Well, Texas" Public Health Campaign

Texas Division of State Health Services and Texas Education Agency has launched its “Stay Well, Texas” public health campaign for school districts and broader communities in Texas. The campaign will include ready-to-share messages for use in social media, text messages, emails, and all-calls to Texas parents and district staff. 

Additional Resources:


At-Home Resources for Families

Texas Youth Helpline is for all family members

The Texas Youth Helpline provides prevention services to youth, parents, siblings and other family members who are in need of a caring voice and sympathetic ear. Trained volunteers are on call to provide guidance on youth-related concerns, referral information or simply listen.

Employment affected by COVID-19

If your employment has been affected by the coronavirus, apply for benefits online at the Texas Workforce Commission or by calling TWC’s Tele-Center at (800) 939-6631 from 8:00 a.m. to 6:00 p.m. CST, Monday through Friday.

Article: That Discomfort You’re Feeling Is Grief

David Kessler, the world’s foremost expert on grief, shares his thoughts on why it’s important to acknowledge the grief you may be feeling during the COVID-19 outbreak, how to manage it, and how he believes we will find meaning in it. 

Parenting Resources


Resources for Kids at Home

Working from home with kids may feel unsustainable. Here’s some resources to ease the burden.

Minecraft Marketplace Offering New Programs for Kids

Twelve free educational programs are launching through the Minecraft Marketplace. Topics include:

  • A NASA-approved, student-built project that invites students to tour the International Space Station, complete with experiments
  • Exploring the human eye
  • Logic puzzle games to teach students how to code and think like programmers
  • A tour of D.C.'s most historical sites, including the Lincoln Memorial, the White House and the Pentagon
  • A tower game that teaches students about power generation from different sources like wind and nuclear

Books and E-Books about COVID-19 for Children

KQED has compiled a list of age-appropriate books, videos and lesson plans that teachers and parents can use to help young people understand COVID-19 and its effects. Visit KQED to learn more.

Other Resources


We invite all our stakeholders to follow DFPS Social Media accounts at the links below, and check in and promote Help and Hope on our website and Facebook pages as we continue to update information and resources. If you have resources to share, send them to peinews@dfps.state.tx.us.

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