Taking over 930,000 non-emergency calls per year, Dallas 311 connects Dallas residents to the City Departments they need to reach when they need to reach them. With more than 400 service request types, our call takers work tirelessly to resolve questions from the simple to the complex for our residents. “311’s role is to basically be the intermediary between the ...

The post Inside City Hall: Dallas 311 appeared first on Dallas City News.