Online vehicle tag renewal hits 10-year milestone

March 12, 2014
ODOT News Release No. 14-029
News media contact: David House, 503-945-5270

 

 

RADIO STATIONS: ODOT Radio News Service version available for download at http://www.oregon.gov/ODOT/COMM/Pages/radionews.aspx

 

 

Online vehicle tag renewal hits 10-year milestone

 

 

Over 20 percent of Oregon vehicle registrations renewed online

 

 

Oregon vehicle owners have embraced the convenience of Oregon DMV’s online vehicle registration renewal system since it was launched a decade ago.
Today over 20 percent of renewals are done online at OregonDMV.com, completing over 2 million transactions in the past 10 years – a total of 2,011,683 renewals by the end of January 2014.
“We expect more people to renew online because it saves them either a trip to a DMV office or, at the very least, a check and a postage stamp,” DMV Administrator Tom McClellan said. “There is no additional fee for renewing online, and your tags arrive in the mail within three or four days.”
Launched as a pilot in Deschutes County in late 2003, online registration renewal became available statewide in January 2004. The service allows people to renew their vehicle license plate tags online instead of by mail or in person at a DMV field office.
Most passenger vehicles, travel trailers and campers are eligible for online renewal at OregonDMV.com. The online service allows people to use a debit/credit card to renew their registration using a code from the renewal reminder that DMV sends in the mail.
“Another advantage to online renewal is that it’s open 24 hours a day, seven days a week,” McClellan said. “All you need is the renewal reminder mailed from DMV – which has a four-digit code for security – along with your vehicle’s insurance policy number, and a debit or credit card.”
The renewal reminder has instructions on how to get started, and the website guides you through each step.
“Always be sure you start your renewal at the official DMV site by going to OregonDMV.com or Oregon.gov/ODOT/DMV,” McClellan said. “If you start at a website that charges a fee for a guide or some other service fee, you’re not on our website. Those extra fees from private-company websites are not necessary. DMV will not charge any extra fee to renew your vehicle tags online.”
During 2013 in Oregon, there were 289,480 registration renewals done online – nearly 800 per day on average – out of the 1.4 million registration-only transactions during the year. About 27 percent of Oregon registration renewals are completed at DEQ emissions testing stations.
Customers may also renew online after their vehicle passes the emissions inspection at DEQ, but most people choose to renew at the DEQ station and pay the combined fee. Emissions inspections are required in the Portland and Medford areas.
“Registration renewal is our most frequently used online service,” McClellan said. “It saves taxpayers in the long run, while helping DMV serve a growing population without adding field offices, which are the most expensive way to provide services.”
At this time, Oregon DMV has two other services available online: Submit a change of address and report the sale of a personal vehicle. Both services are important for doing business with DMV.

 

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