EDI Bulletin - Customer Service Reminders

EDI Bulletin - Customer Service Reminders

How to sign up for electronic data interchange (EDI) services

Please help us set up your electronic transactions as quickly as possile by doing the following:

Only use the most current forms available on the EDI website
The EDI Resources page contains links to the forms to use. DMAP will not accept older versions of these forms:

  • Trading Partner Agreement (DMAP 2080, version 10/11)
  • Exhibit A – Application for Authorization (DMAP 2081, version 10/11)
  • Exhibit B – EDI Registration (DMAP 2082, version 8/12)
  • EDI Registration Change Form (DMAP 2083, version 8/12)

If a clearinghouse sends you older versions of these forms to complete, we will not accept them for processing.

For new providers, providers changing clearinghouses or changes to Authorized Signer, complete a current EDI Registration Packet (DMAP 2080PKT, revised 8/12)
The EDI Registration Packet includes the Trading Partner Agreement, Ehibit A and Exhibit B forms. All three forms are required in order to register for EDI services.

We also recommend that you use our EDI registration guide to make sure you have correctly completed all forms prior to mailing.

Sign all EDI forms in blue or black ink, and mail them to EDI Support Services.

  • DMAP will not accept faxed, emailed or photocopied forms.
  • DMAP will only accept mailed forms with original signatures in blue or black ink.

Request the 835 Electronic Remittance Advice (ERA) through the Provider Web Portal

Providers who use the Provider Web Portal at https://www.or-medicaid.gov can now complete a simple form to request setup for the 835 (ERA) transaction.

Just select “835 Signup,” fill out the required information, and click save. Once the request has been submitted, the provider will receive a follow up email from an EDI Outreach & Support Specialist.

Please use EDI Support Services main email address to seek EDI help

For any EDI-related assistance, please email EDI Support Services at DHS.EDISupport@state.or.us. Questions sent to the main email address can be accessed by the entire EDI Support Services team for quicker follow-up. You can also leave a voicemail by calling the main EDI Support line at 888-690-9888. You will receive a response within 1 business day.

Reminders when contacting EDI Support Services

  • The Payer ID for Oregon Medicaid is ORDHS.
  • Contact DMAP Provider Services for claims and Provider Web Portal questions (800-336-6016 or dmap.providerservices@state.or.us).
  • Contact EDI Support Services for trading partner agreement status, EDI mailbox assistance or any other EDI-related assistance.

If you have questions about the information in this e-mail, contact dhs.edisupport@state.or.us.

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