Another Batch of Improvements!
Here’s a few quick highlights for what's changed in the system:
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Electronic Visit Verification (EVV): The "Select the Service" screen of EVV now sorts services alphabetically.
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Service Prior Authorizations: eXPRS now allows the authorization and payment of community transportation services by an in-home provider to an individual to overlap the first day that the individual enters a residential program.
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Claims: We fixed an issue that was causing some claims to suspend when an individual's Service Group changed (but the service rate remained the same) during the Effective Date of the claim.
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Claims: PSWs can now search for Holiday Pay Claims on the Claim Search Page.
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Providers: A user with the DSP and PSW role assigned now returns on the Find Provider page when Direct Support Professional is selected as the record type.
Administrative Time
The 2023-2025 Oregon Home Care Commission Collective Bargaining Agreement introduced a new pilot program called Administrative Time. The name of this program is sometimes shortened and referred to as "Admin Pay".
Starting with the pay period of January 16th-31st, 2025, PSWs are eligible to receive an additional 15 minutes per pay period at the minimum base rate found in Appendix A of the 2023-2025 Oregon Home Care Commission Collective Bargaining Agreement for the purposes of recording and submitting time.
The Oregon Home Care Commission has also produced a new Administrative Time Frequently Asked Questions document. This document is available on their website, or you can access it by selecting the button below:
In eXPRS, PSWs can view Admin Pay Claims by going to the Find Claims page and searching for claims with the following criteria:
Additionally, a PSW's paycheck from Public Partnerships LLC will display the payment as "Administrative Pay".
Reminder About Recent Changes to eXPRS Password Requirements
When eXPRS v2024.3 was released in October 2024, the minimum password length for eXPRS changed from eight (8) characters to fifteen (15) characters. You can watch the following video to learn more about why the change was made, and all the current password requirements.
Users can also follow the steps in the attached guide to change their passwords as needed.
Help Menu Changes and Release Notes
Click the buttons below to see the full Release Notes and all the updates to the Help Menu.
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