Fridays, noon - 1pm
Beginning in January of 2025, all practices applying or re-applying for PCPCH recognition will need to do so under the 2025 PCPCH Recognition Criteria. Program staff are hosting a webinar series to help practices understand some of the revisions and additions under the new model. This is a great opportunity to familiarize yourself with the new model and ask questions about specific standards! See upcoming sessions below and click here to see the full webinar schedule, register for more sessions, or view the recordings of previous ones!
Standard 6.A – Meeting Language and Health
Literacy Needs (October 18, noon-1pm)
 Ensuring that patients understand their care is a core component of person-and family-centered care. Feedback gathered from patients and community members during the 2021 PCPCH Health Equity Initiative indicated that patients feel that written medical communications such as registration forms, after-visit summaries, patient education materials, and billing statements are difficult to understand. Participants also shared that providers sometimes speak in medical terminology or use vocabulary that is difficult to understand. In this session, PCPCH Program staff will review some of the overall revisions to Standard 6.A under the 2025 model such as a new optional 10-point measure focused on improving the health literacy level of patient communications and materials (6.A.2), updated specifications for 6.A.0, more flexible options for meeting 6.A.1, the change to a check-all-that-apply standard, and an increase in available points.
Standard 5.E – Referral and Care Coordination with Specialists, Care Facilities & Government Systems (October 25, noon-1pm)
 Understanding and coordinating patient care outside of the practice is an important role of a PCPCH. Since many of the external “community services” originally referenced in Standard 5.E.3 have been incorporated throughout the model as their own distinct standards, the 2025 version will feature some health-related benefit systems that are not captured elsewhere in the model such as public and private schools, foster care (both youth and adult), local public health agencies, and criminal justice facilities (both youth and adult) — all of which serve as opportunities to improve patient health through collaboration or care coordination. In this session, PCPCH Program staff will review overall revisions to Standard 5.E under the 2025 model such as the new focus of 5.E.3, and the inclusion of in-patient behavioral health facilities as an option in 5.E.2.
Standard 6.C – Experience of Care (November 1, noon-1pm)
 Understanding and improving the care experiences of diverse patients, families, and caregivers can help primary care homes to be truly person-centered. The PCPCH program has received feedback over the years from providers and clinic staff advocating for the use of other survey tools besides CAHPS to provide actionable information directly from patients to improve their experience of care. In this session, PCPCH Program staff will review overall revisions to Standard 6.C under the 2025 model such as more flexibility in the surveys that qualify, changes to the structure and points available, and the inclusion of survey questions related to health equity in the highest measure (now 6.C.2).
The Oregon Office on Disability and Health (OODH) is offering two free virtual trainings designed for anyone working in healthcare with interest in building skills to provide care to individuals with mobility, developmental, and intellectual disabilities. Details on these trainings include:
• Free professional development credits
• Self-guided modules
• 35 minutes to complete
• Relevant for anyone working in a clinical healthcare setting
Click here for more information about each training module, CME/CEU accreditation information, and a step-by-step guide for completing the trainings. Links to the trainings are included below:
The Primary Care Collaborative (PCC) launched its new website this week! This new website illustrates the phenomenal impact that high-quality primary care can have on peoples’ health and wellbeing, and makes a compelling argument for why policymakers and industry leaders must strengthen primary care. The website has also been redesigned to make it easier to find needed resources, complete with a new Resource Library with reports, fact sheets, research articles and other resources, and an Event Calendar with upcoming events and webinars exploring important topics in primary care. Its Oregon State of Primary Care webpage includes facts and status updates around primary care in Oregon.
Valid for credit through December 12, 2024
PCPCH Standard 6.B encourages practices to empower their patients to manage their own health and wellness with support from their families and caregivers through patient engagement and self-management support. This free course for clinicians developed by the National Association of Chronic Disease Directors and Medscape Education can help you self-assess your learning needs related to non-pharmacologic interventions for patients with arthritis or at risk for arthritis, and to explore ways to incorporate Lifestyle Management Programs into your patients’ treatment plans. This course offers 0.25 free CME/ABIM MOC/CE.
Questions?
We are here to help! Contact us at PCPCH@oha.oregon.gov
About the Patient-Centered Primary Care Home Program
Patient-Centered Primary Care Homes (PCPCHs) are health care practices that have been recognized by the Oregon Health Authority (OHA) for their commitment to providing high quality, patient-centered care.The PCPCH Program administers the application, recognition, and verification process for practices applying to become Patient-Centered Primary Care Homes.The program is also working with partners across Oregon to support adoption of the primary care home model. For more information visit www.PrimaryCareHome.oregon.gov.
The mission of the PCPCH Program is to be a trusted partner in primary care, collaborating with stakeholders to set the standard for transformative, whole-person, and evidence-based care.
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