How to Process Service Delivered Billing Entries in Submitted Status

Hello CME eXPRS Users!

At times, when submitting Pending PSW Service Delivered Billing Entries (SDs) for approval in eXPRS for a pay period, a small number of these SDs may move from Pending to Submitted status. 

These SDs then remain in Submitted status, and do not move to Approved status. Our technical team is aware of the issue, and will be working to address it in the future.

In the near term, it is best practice for CME Staff to identify these SDs and re-submit them, which will ensure that PSWs are paid for each approved SD. This can be done by searching for SDs in Submitted Status on the final day of CME approval of SDs for each pay period.

To help CME staff with this, we have created a Quick Reference Guide showing the steps you can take to search for and identify these SDs.

Also, remember that when resubmitting these SDs, it is good to ensure that your CME has received the required documentation from the PSW for each SD.

Please email info.eXPRS@odhsoha.oregon.gov if you have any questions.

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