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The Oregon Health Authority Patient-Centered Primary Care Home (PCPCH) Program is hosting a learning collaborative series to help you learn from peer practices how to meet PCPCH Standard 2.C – Patient & Family Involvement in Quality Improvement. Practices that formally engage patients, families, and caregivers in quality improvement efforts improve their ability to be responsive to patient needs and feedback. These sessions will be conducted virtually using Zoom. Time will be reserved during each session to answer your questions. We hope you will join us!
Session 1: PCPCH Measures 2.C.1 and 2.C.2
Friday January 19, 12 -1 pm: In this learning collaborative session, we will hear from staff at Grande Ronde Hospital Clinics – Union and One Community Health Hood River and The Dalles about their processes for creating, recruiting, and retaining their diverse patient and family advisory councils. They will also discuss their strategies for collecting meaningful feedback from their patients, family, and caregivers on quality improvement activities. In addition, PCPCH Program staff will share a toolkit that includes templates, strategies, resources from the presenting practices, and other information to help your practice engage with patients. Click here to register.
Session 2: PCPCH Measures 2.C.2 and 2.C.3
Friday January 26, 12 -1 pm: In this learning collaborative session, we will hear from staff at Evergreen Family Medicine – Roseburg and White Oak Medical Center Roseburg on their strategies for engaging patients and families in advisory councils and how they collect meaningful feedback on quality improvement activities. They will also discuss how they have integrated patients into their practices with administrative or other peer-to-peer roles. In addition, we plan to have a few patients join us to share their experience as participants in patient and family advisory councils. Click here to register.
Questions?
We are here to help! Contact us at PCPCH@oha.oregon.gov
About the Patient-Centered Primary Care Home Program
Patient-Centered Primary Care Homes (PCPCHs) are health care practices that have been recognized by the Oregon Health Authority (OHA) for their commitment to providing high quality, patient-centered care.The PCPCH Program administers the application, recognition, and verification process for practices applying to become Patient-Centered Primary Care Homes.The program is also working with partners across Oregon to support adoption of the primary care home model. For more information visit www.PrimaryCareHome.oregon.gov.
The mission of the PCPCH Program is to be a trusted partner in primary care, collaborating with stakeholders to set the standard for transformative, whole-person, and evidence-based care.
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