Ensuring clear communication is important during any health care appointment. This is why OHA expects all Oregon Health Plan providers to provide meaningful access to language services as required by Americans with Disabilities Act, Title VI of the Civil Rights Act, Section 1557 of the Affordable Care Act and corresponding federal law at 45 CFR Part 92 (Section 1557). This includes but is not limited to:
- American Sign Language interpretation services to individuals who are Deaf or Hard of Hearing and
- Spoken language interpretation services for individuals with limited English proficiency (LEP).
Interpreter services must be free, timely and protect the privacy and independence of the LEP individual. The interpreter must be a certified or qualified health care interpreter (HCI). This can be:
- An interpreter on OHA's current HCI registry or
- Any other interpreter that meets the qualifications required by state and federal law.
To learn more about providing language access services, visit the federal Office of Civil Rights website and read OHA's questions and answers about language assistance services.
COVID-19 (novel coronavirus) resources for Oregon Health Plan members and providers
OHA has received many questions about coronavirus and want to make sure providers and partners have the information they need. To keep informed, please review OHA's COVID-19 page at healthoregon.org/coronavirus, which includes:
- Resources for health care providers and clinical laboratories
- Social media cards and videos to help share information with local communities
- Frequently asked questions
You can also sign up for Coronavirus Updates from OHA to get updates as they occur.
Lane County providers - View slides and video from OHA's Feb. 25 CCO 2.0 webinar
The following materials are available for you to download and are posted on OHA’s CCO 2.0 provider resources page:
Please share with others who would benefit from this information.
Thank you for your partnership in supporting OHP members through this transition!
How can you help your patients avoid developing diabetes? Join this webinar to learn more about the role your clinic can play. OHA encourages providers, clinics and health systems to attend.
Date: Thursday, May 21
Time: Noon to 1 p.m.
Link to register: https://register.gotowebinar.com/register/1656575200840542477.
410-121-0030 and 410-121-0040 - Amending PDL February 6, 2020 DUR/P&T Actions and Prior Authorization Approval Criteria Guide
410-127-0020, 410-127-0040, 410-127-0060, 410-127-0200 - Amending Home Health rules to comply with federal regulations 42 CFR 440.70, 484.80
410-200 - Income Eligibility Guidelines for OCCS Medical Programs
You can view all current rules, guides and rulebooks on the Oregon Health Plan website.
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