Workday Oregon Newsletter: Summer

Did you know?

By Workday Oregon Team

• When it comes to payroll, Workday currently functions as a "leave request" system, while the Oregon State Payroll Application (OSPA) - also known as ePayroll - is the current payroll processing system for the majority of state government. Leave balances are brought into Workday from OSPA on the 15th of each month, reflecting balances as of the 1^st. Any unpaid leave in the previous month will prorate earned accruals. Balances prior to the 15th of the month are a forecast and are subject to change based on payroll finalizing. Once payroll and the time tracking in Workday are implemented, this will become more in sync. 
• All employees, including those on temporary status, can now apply for jobs via their Workday account. This means temporary workers no longer need to create an external candidate profile to apply. To apply for openings, click on the Career Worklet within your applications to find internal jobs. There are job requisitions that are open to a limited applicant pool that does not include temporary workers, so please be sure to carefully review the job posting for specific instructions. 
• Workday uses technology to help you select skills for your Career Profile. This will help optimize your experience in Workday when adding skills to your profile. Workday took a bank of over one million of their customers' skills, and reduced it to 200,000 unique, valuable skills. Then, using machine learning, Workday will recommend the best 15 skills based on your search criteria. This functionality helps you select the best skills to represent your experience, and will help the state maintain a more valuable and diverse skill bank. I encourage you to give it a try! Go to your Career Worklet, then select Skills and Experience. Have fun adding skills to your Workday profile!

Workday Resources 

By Pastor Garcia, Communications Coordinator, Workday Oregon

Since Go-Live, the Workday team has updated resources on the Workday Oregon webpage that can help users to complete a variety of processes. From resetting your password, to completing a job offer, this is your one-stop shop for instructional resources. The resources are grouped into three user categories: employee, supervisory manager, and specialized roles. Since many actions can be done by multiple roles, they are displayed accordingly to the least restrictive role that can perform the action. For example, if you are assisting an employee with a process they can complete themselves, check the employee resources page.

Additionally, the new update to the page creates a more efficient experience when looking for a specific resource. The new layout is easier to read and allows you to utilize the search shortcut that helps find words or phrases quickly. Simply press 'Ctrl-F' and type in the keyword you're looking for in the search bar that pops up.

Agency Readiness Assessment - comparative analysis

By Pastor Garcia, Communications Coordinator, Workday Oregon

In order to gauge how well Oregon state government has transitioned to Workday and to give employees an avenue to provide feedback regarding Workday's implementation, the Workday team created and sent out three Agency Readiness Assessments (ARA). The surveys were distributed across state government - primarily through email listservs for all three branches of state government. The first survey was distributed in November 2017, the second survey was distributed in April 2018, and the third and last survey was distributed in July 2019. A majority of the questions were multiple choice with five answer options: strongly agree (positive), agree (positive), sometimes agree/disagree (neutral), disagree (negative), and strongly disagree (negative). Below are the key findings from the third survey:

In total there were 11,760 respondents for the ARA III - 1,400 more than the ARA II.

When asked if the respondent's agency culture is receptive to change - 48.1% responded positively, 38.8% were neutral, and 13.1% responded negatively.

When asked if the respondent is committed to supporting Workday - 54.1% responded positively, 31.9% were neutral, and 14% responded negatively.

When asked if the respondent understands how their roles have been impacted by Workday - 50.3% responded positively, 27.2% were neutral, and 22.54% responded negatively.

When asked if overall, the respondent's agency is looking forward to the progression of Workday - 31.9% responded positively, 38.4% were neutral, and 29.7% responded negatively.

Findings: our analysis indicates that overall, state government employees' remain positive with the implementation and progression of Workday.

Half a year has gone by since the launch of Workday and gauging the enterprise's consensus on the system allows us to understand where we have succeeded and where we need to pay more attention. The Agency Readiness Assessment results have given the Workday Oregon Team confidence that as time passes, we will continue to improve daily functionality for all state government employees. 

Workday Support 

By Shanon Jackson, Help Desk Tech, Workday Oregon

At the Workday Help Desk we receive a lot of inquiries about password resets. As an employee, you have an option to self-service your account by using the “forgot password” link, or you may reach out to your agency security partner to reset the password. Below are a few tips we hope will bring you success when logging in:

Tip 1 – Workday accounts will lock after 5 attempts, and the "forgot password" link will not be available to reset the password for 20 minutes.

Tip 2 – Work email addresses are needed in Workday to self-service your Workday password reset. Next time you sign in to your Workday account, please check to see that you have a work email - If not, your workforce liaison, HR partner, or manager can put one in for you.

Tip 3 – When self-servicing the password reset, check your Outlook account for your reset email. Use your temporary password promptly as it is only available for a limited time.

Tip 4 – Agency Security Partners are also able to reset challenge questions.

Check out this Helpdesk Quick Reference Guide for information on who at your agency may assist with Workday needs and how the Workday Helpdesk can assist you with system needs.