Metrc Support Tickets The best way to get help for a Metrc-related issue is to submit a support ticket to Metrc and wait for Metrc to contact you. Metrc will contact OMMA on your behalf if it requires OMMA action or guidance. If you call or email again about the same issue, Metrc will open a new ticket which creates a longer wait.
Primary and Reserve Samples Licensees are required to submit both a primary test sample and reserve package to the testing lab when submitting for testing. Per regulations, retests requested by the licensee are required to be performed on the reserve sample manifested with the primary sample. Please review this Metrc bulletin on creating primary and reserve samples.
Virtual Transfers OMMA will not grant permissions for virtual transfers prohibited in our regulations, statutes and the transfer matrix. We are unable to make exceptions for errors or mistakes, e.g., accepting delivery in Metrc prior to physical delivery or accepting delivery prior to examining delivery for accuracy and compliancy. In these cases, the product/delivery must be refused and returned at the time of delivery and the refusal and return should be properly documented on both the physical and digital manifest(s). If your company’s physical and digital inventory do not match after a transfer has already been completed and you have product on hand that is unaccounted for in Metrc, please email OMMACommunications@omma.ok.gov.
Tracking vs. Compliance Being credentialed in Metrc and using it to track your inventory is required by state law and OMMA rules. Licensees are responsible for ensuring all their actions in Metrc are also compliant with OMMA rules and state law. There are fields in Metrc where you have to be sure the information you enter is compliant with OMMA rules.
Seed-to-Sale Page If you haven’t already, please bookmark and refer to OMMA’s dedicated Seed-to-Sale webpage at omma.ok.gov/s2s. It includes guides, training information and more. The page also includes comprehensive lists of frequently asked questions you can use as a resource. If you're on a desktop or laptop computer, you can use Ctrl + F to do a keyword search on OMMA's PDF version. If you're on a smartphone or tablet, you can use the search function on your PDF reader or web browser.
The NCS Platform is an analytical tool that actively monitors and analyzes data from multiple systems including Metrc. OMMA launched NCS in June 2022, and today we are pleased to give you a first look at this new, data-driven tool.
In the link below, you can see the OMMA dashboard. In the coming months, OMMA and NCS will continue to add more data points and comparisons providing up-to-date information on Oklahoma’s medical marijuana industry.
OMMA will use this information, along with data alert flags, to help direct our compliance and enforcement activities.
Please note the NCS Platform is best viewed on a desktop browser.
Many outdoor grows are in the process of harvesting medical marijuana right now. All harvested medical marijuana must be separated into batches for testing. Harvest batches must be uniform in strain, cultivation practices, grow location, dry/cure technique and harvesting time. This means you must harvest your crop into uniform batches to match Metrc for your end-of-day inventory.
Batch size is very important when harvesting. It’s important to remember harvest batches must be no more than 15 pounds. An exception is plant material that will be processed into concentrate, which must be in batches of no more than 50 pounds.
This fall, processors may see an influx of production batches. Production batches are any amount of medical marijuana concentrate, nonliquid or final product of the same category/type, produced using the same ingredients and standard operating procedures, and same production or harvest batch of medical marijuana. As a reminder, production batches should not exceed:
- Four liters of liquid concentrate,
- Nine pounds of nonliquid products,
- And for final products, 1,000 grams of THC.
Every year, the PBC Conference brings together cannabis industry leaders and regulators for a conference to discuss payments, banking, compliance and other important issues facing the cannabis industry. One of the most common questions asked by attendees is, “We need a bank — who will work with us?” To that end, they publish this free directory of financial institutions and banks that work with cannabis businesses.
Emergency Rules On Nov. 1, all of OMMA’s rules will take effect as new emergency rules. OMMA’s rules cease to be part of Oklahoma State Department of Health (OSDH) rules as of midnight Nov. 1, when OMMA becomes an independent state agency.
OMMA will file new emergency rules with Gov. Kevin Stitt that will take effect with his signature Nov. 1. The rules combine OMMA’s permanent rules that took effect Sept. 11, along with emergency rules that took effect earlier. The rules will largely be the exact same, with the addition of a chapter governing administrative procedures and the incorporation of three pieces of legislation that go into effect Nov. 1.
The text will all be underlined on the new rule document. Underlined text signifies new rules, and this chapter in Oklahoma Administrative Code (OAC) has never existed before. The new rules are in OAC Title 442. Most OMMA rules are in Chapter 10. Find the rules Nov. 1 at omma.ok.gov/rules.
All state laws regarding the medical marijuana industry are unchanged and still in effect, even if there is a brief period between midnight Nov. 1 when OSDH rules expire and Gov. Stitt’s signature makes the new emergency rules effective.
Permanent Rules OMMA submits a notice of rulemaking intent to Gov. Kevin Stitt Oct. 25. Find the proposed rules Oct. 25 at omma.ok.gov/comment — please note the link won’t work until then.
The public will have the opportunity to comment on the proposed changes to the permanent rules. The public comment period opens Nov. 15 and closes at 5 p.m. Dec. 15. A public comment form will be available beginning Nov. 15 at omma.ok.gov/comment. OMMA will hold a public hearing for comments Dec. 15 in Oklahoma City. Details will be posted when available at omma.ok.gov/comment.
OMMA will consider the comments from the public comment period and public hearing, then submit rule documents to the Oklahoma Legislature for consideration during the 2023 regular legislative session. The permanent rules would take effect with the governor’s approval later in 2023. They’ll be posted at omma.ok.gov/rules.
OMMA Chief of Staff Barrett Brown discusses these upcoming changes to OMMA rules in the video below.
The Oklahoma Medical Marijuana Authority becomes a stand-alone state agency, separating from the state Health Department, when Senate Bill 1543 takes effect Nov. 1.
Since the day Gov. Kevin Stitt signed the bill, OMMA has been working diligently to complete the work required to become our own agency. We created a transition team and worked with the Office of Management and Enterprise Services (OMES) to help with the transfer of necessary core functions. Among our most visible changes were establishing our own Human Resources Department, adding to our finance staff and developing department manuals and agency policies — all critical steps in outlining OMMA’s independent path forward. We even moved to a new building.
But after months of hard work and preparation, becoming our own agency isn’t as simple as flipping a switch — it’s a complicated process impacting every member of OMMA’s staff. As such, some OMMA services will be affected as information technology systems are updated Nov. 1. Specifically:
- The OMMA Call Center will be closed Nov. 1-2. It will resume normal hours Thursday, Nov. 3.
- Email and some software systems may be unavailable to OMMA employees Nov. 1-2 while OMMA works with OMES on transitioning IT systems, computers, cellphones and other hardware.
- While technology pieces come together, many OMMA staff will participate in in-service training Nov. 1-2.
- Most importantly, the transition SHOULD NOT affect OMMA’s ability to process patient and commercial license applications by the statutory deadlines.
As a reminder, OMMA can order embargoes. OMMA-licensed businesses can issue voluntary recalls, and OMMA can also ask businesses to issue them. Be sure to bookmark and refer to our Embargoed and Recalled Products webpage at omma.ok.gov/recall State laws and OMMA rules require the businesses to provide notice to patients who bought recalled products.
Patients pay the 7% SQ 788 excise tax when buying medical marijuana products at a dispensary. As of FY 2023, the revenue is handled as proposed in SQ 788:
- It goes first to OMMA’s authorized budget.
- Then, 75% of excess revenue is earmarked for education via the general fund, and 25% is earmarked for drug and alcohol rehabilitation via the state Health Department.
OMMA does NOT receive state or local sales tax revenue. Patients pay state and local sales tax when buying medical marijuana products at the dispensary. The rate varies by city/county and is the same at dispensaries as other non-medical marijuana retailers in the same area. The money goes straight to the state government and city/county — OMMA never touches it. State and local sales tax revenue funds things like education, general state government and municipal/county services (streets, public safety, etc.).
OMMA Call Center Monday-Friday, excluding state holidays. 8:30 a.m. - 4:30 p.m. 405-522-6662 Note: The Call Center will be closed Nov. 1-2 as OMMA transitions to a stand-alone agency. It will resume normal hours Thursday, Nov. 3.
Please do not reply to this email. Visit omma.ok.gov/contact to send us an email.
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