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December 2024
As we head into the new year, explore how SoonerCare can help you on your quit journey.
You can get free counseling sessions with your provider. Plus get help from the Oklahoma Tobacco Helpline. All seven FDA-approved nicotine replacement therapies and medications are covered:
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Nicotine gum
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Nicotine lozenges
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Nicotine patches
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Nicotine inhaler
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Nicotine nasal spray
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Bupropion
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Varenicline
Whether it’s your first quit attempt or your sixth, SoonerCare is here to help YOU on your journey. Schedule a tobacco cessation counseling appointment with your SoonerCare provider. They'll discuss the right options for you!
Call Back Feature
When you call the SoonerCare helpline, you no longer have to sit on hold. You can request a call back from the system instead of waiting for an agent to answer. You'll keep your place in line and an agent will call you back as soon as they're available.
Beware of Scams!
SoonerCare will never contact members asking for an insurance payment. If you receive a call asking for a payment, it is a scam, and you shouldn't give out any of your personal information.
Incorrect Login Password
SoonerCare has updated the security for the SoonerCare member portal. Now, after four incorrect attempts, the account will be disabled. If your account is disabled, you must call the SoonerCare helpline for a password reset at 800-987-7767.
Flu Shots
It's not too late to get your flu shot! December through February is peak time for the flu, but the season can last until May. Flu is a contagious illness caused by viruses that infect the nose, throat and sometimes the lungs. It can cause mild or serious illness and can sometimes lead to death.
As you step into a brand-new year, try to make it a healthier one! Did you know that with SoonerCare you can access up to six hours of free nutritional counseling per year with a licensed registered dietician?
You can get:
- Personalized nutrition plans
- Expert guidance for healthier choices
- Support for managing health conditions
Whether you’re aiming to eat healthier or manage a chronic condition, the SoonerCare medical nutrition therapy benefit offers support made just for you.
Ask your SoonerCare provider if you qualify and get started on a fresh path for 2025.
OHCA is sending surveys to some SoonerCare members. We are working to make your member experience the best it can be. If you get a survey, use the provided link or phone number to take the survey. The survey is available in English and Spanish. It only takes a few minutes to complete.
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Did you know SoonerCare covers most vaccines? To learn about the recommended shots that are most important for your health, click the links below:
To learn even more about the shots for respiratory syncytial virus (RSV), click the links below. Getting the recommended RSV shot can help protect those at the highest risk of complications.
Some shots are only needed for certain groups of people. However, almost everyone 6 months or older should get a flu shot. Free flu shots are available at local county health departments and community health centers.
Children ages 0-18 years who are covered by SoonerCare can get their shots for free from Vaccines for Children (VFC) providers. Ask your health care provider if they are a VFC provider!
Adults 19 and older who are covered by SoonerCare can receive free shots from their SoonerCare contracted pharmacy or health care provider. Flu shots and other vaccines do not count against the monthly limit. There is no copay for these shots.
Want to view or print out a copy of your shot records? Visit the Oklahoma State Immunization Information System, OSIIS. You can view your shot records and find out which vaccines you may be missing.
Talk to your health care provider for more information about vaccine benefits and possible side effects. Have questions about pharmacy coverage of vaccines? Call the Pharmacy Help Desk at 405-522-6205, option 4, or toll-free at 800-522-0114, option 4.
You can now search the device reutilization inventory again! Interested in applying? View the gently used durable medical equipment and assistive technology available through the programs below.
Device Reutilization Program
Device reutilization items are donations that ABLE Tech staff retrieve. They clean and refurbish each device. Devices are then matched through an application process to the best-matched Oklahoman. Any Oklahoman in need of medical equipment is eligible for the program. They are eligible regardless of income. Priority is given to SoonerCare members.
When you’ve decided what equipment will fit your needs, complete the application. Staff will match you with equipment based on the details in your application. You cannot request specific items from the inventory. Most images in the inventory are stock images, not photos of the exact piece of equipment listed.
Device Exchange Program
Items in the device exchange connect Oklahomans to one another for a direct exchange. The program functions like a free, classified, online marketplace. ABLE Tech can help you donate, sell or locate equipment for a reasonable price. This includes wheelchairs, modified vehicles, lift chairs and other devices/supplies.
To navigate the exchange portal, search by device type or device category (speech, hearing, vehicle modification, mobility, etc.). Or use a keyword search to find the item you are looking for.
For example, say you’re looking for a modified vehicle. Navigate to the reutilization inventory search and enter “van” in the search field. This will pull up any available matching items. See the example below.
Then, look for the person or company in the “Listed By” section. You can ask them more questions or schedule a time to buy the item. Check back often. The exchange list changes often!
For SoonerCare to fulfill your request, please make sure spam blocking is turned off on your phone. Sometimes when we return a call, it can show up as spam. Our phone number may also come up as a Colorado or Florida number on your caller ID.
About OHCA
Please call the SoonerCare helpline at 800-987-7767 if you have questions about your coverage or benefits. For updates on new policies, health tips, helpful resources and more, follow OHCA on Facebook and X. The Oklahoma Health Care Authority does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
 
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