| July 2019 - Agent news
The Insure Oklahoma Helpline and office will be closed on July 4, 2019.
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Remember!
Employee enrollment with Insure Oklahoma must match carrier enrollment. For example, if two spouses are both employees of a group, but they are on the insurance as Subscriber and spouse, only the EEN for the primary subscriber has to be entered on the IO application. If they are both subscribers on the insurance, then both EENs must be entered on the Insure Oklahoma application.
Did you know?
IO team members are traveling the state to educate communities about the benefits of the program. If you would like us to set aside time to talk to you, please let us know.
Email your presentation, training and/or education requests to IOoutreach@okhca.org. We look forward to working with you!
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Know where to go
If an employer needs to know the breakdown of their subsidy received, refer them to their statement on the Employer Portal. Payment subsidy statements will show who was subsidized and what Insure Oklahoma recouped, if anything, each month.
Reminder
We will not be able to discuss an employee’s account with you unless your name (not the agency’s name) is listed as an authorized representative. |
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When an employee is no longer with a company, please update the staff listing on the employer portal. This will help reduce overpayments that have to be recouped later.
IO has a large team of professionals working to connect Oklahomans to quality health care coverage, and our program coordinators are your first point of contact when you have questions or need assistance.
IO program coordinators answer incoming telephone inquiries from employees, employers, insurance agents and participating health care providers. They also determine program eligibility as well as verify and enter data.
Need to contact us? You can reach IO during normal business hours at 1-888-365-3742. |
