July 2019 - Agent news and updates from Insure Oklahoma

Insure Oklahoma Employer-Sponsored Insurance

Insure Oklahoma will only discuss information with a contact person listed on the account. 

For Employers – This applies to those listed as a contact person or business owner.

For Agents – This applies to those listed as Agent of Record (AOR).

For Employees – We can only speak to the member unless the account has an authorized rep listed to act on their behalf.


Dates to Remember

Regular hours (excluding holidays):

Monday - 8 a.m. - 5 p.m.
Tuesday - 8 a.m. - 5 p.m.
Wednesday - 8 a.m. - 5 p.m.
Thursday - 10:30 a.m. - 5 p.m.
Friday - 8 a.m. - 5 p.m.


July 2019 - Agent news

In this email...

Holiday Closure

Vintage metal "closed" sign on door

The Insure Oklahoma Helpline and office will be closed on July 4, 2019.

Enrollment Tip


Employee enrollment with Insure Oklahoma must match carrier enrollment. For example, if two spouses are both employees of a group, but they are on the insurance as Subscriber and spouse, only the EEN for the primary subscriber has to be entered on the IO application. If they are both subscribers on the insurance, then both EENs must be entered on the Insure Oklahoma application.

We're Here to Help

Illustration of yellow sticky note pinned to a bulletin board that reads, "Contact us."

Did you know?

IO team members are traveling the state to educate communities about the benefits of the program. If you would like us to set aside time to talk to you, please let us know.

Email your presentation, training and/or education requests to IOoutreach@okhca.org. We look forward to working with you!

Subsidy Statements

Know where to go

If an employer needs to know the breakdown of their subsidy received, refer them to their statement on the Employer Portal. Payment subsidy statements will show who was subsidized and what Insure Oklahoma recouped, if anything, each month.

Authorized Representative


We will not be able to discuss an employee’s account with you unless your name (not the agency’s name) is listed as an authorized representative.

Smiling businessman works on his computer as he sits at his desk.

Your Frontline Connections

IO has a large team of professionals working to connect Oklahomans to quality health care coverage, and our program coordinators are your first point of contact when you have questions or need assistance.

IO program coordinators answer incoming telephone inquiries from employees, employers, insurance agents and participating health care providers. They also determine program eligibility as well as verify and enter data.

Need to contact us? You can reach IO during normal business hours at 1-888-365-3742.