The Ohio Department of Medicaid (ODM), in partnership with Maximus, the Provider Network Management (PNM) module vendor, is excited to share that we are continuing our provider awareness and training efforts. Provider Refresher Training began on May 12 and will run through May 21.
Registration steps for enrolling through the learning management system
Access the Absorb learning management system to register for the training. If you do not have an Absorb account, you must create one to access all training sessions, answer forms, and view various PNM module resources. For help, please see our job aid and follow the steps to create your account and/or register for training.
Training topics
- Provider Administrator and Power Agent Role
- Provider Agent Role
- Updating/Changing Medicaid Enrollment Information
- Prior Authorizations
- Entering and Searching for Professional Claims
Note: Additional session details are available within the Absorb course listing.
For more information
If you are experiencing technical issues accessing the PNM module or have specific questions, please contact the ODM Integrated Helpdesk at 800-686-1516 from Monday through Friday 8 a.m. - 4:30 p.m. Eastern Time. You can also email your questions to IHD@medicaid.ohio.gov.
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The Ohio Department of Medicaid (ODM) is implementing a temporary moratorium on the enrollment of new Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) providers. This action aligns with federal guidance issued through CMS-6099-N and is authorized under 42 CFR 455.470. ODM is implementing this optional moratorium to support federal program integrity efforts and to ensure consistent oversight of high-risk provider types.
Moratorium Effective Dates: June 10, 2026, through December 10, 2026.
What This Means for Providers and Stakeholders:
- ODM will not accept new Medicaid enrollment applications for DMEPOS suppliers during the moratorium.
- Existing enrolled providers may request a DMEPOS specialty during this period.
- Currently enrolled DMEPOS providers may continue to provide services, bill Medicaid, and update their provider information as needed.
- Revalidations and changes to existing provider records will continue to be processed.
- Exceptions are allowed as permitted under 42 CFR 424.570(a)(1)(iii) and 42 CFR 424.550.
Providers and stakeholders with questions may contact the ODM Integrated Help Desk (IHD) at 800-686-1516 or IHD@medicaid.ohio.gov.
Resources:
CMS-6099-N CMS Announcement of Nationwide Temporary Moratoria
DME Nationwide Moratorium Q&As
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ODM is revamping the ways we connect with providers and all our members. Follow us for updates on healthcare coverage, wellness tips, and important information for Ohioans. Stay connected and informed about the latest initiatives and resources available.
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