News for Ohio Medicaid Providers

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ODM Press

August 22, 2025


The ODM Press is a periodic email update on the progress of the ODM strategic initiatives for providers, associations, and advocacy organizations.


In this issue:


Register Now for Provider Network Management Module Refresher Training

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The Ohio Department of Medicaid (ODM), in partnership with Maximus, the Provider Network Management (PNM) module vendor, is excited to share that we are continuing our provider awareness and training efforts. Training is ongoing through August 28. The training schedule is available on the PNM and Centralized Credentialing page.

Registration steps for enrolling through the learning management system

Access the Absorb learning management system to register for the training. If you do not have an Absorb account, you must create one to access all training sessions, answer forms, and view various PNM module resources. For help, please see our job aid and follow the steps to create your account and/or register for training.

Training topics

  • Provider Administrator Role (including change of provider administrator process)
  • Provider Agent Role
  • New Medicaid Enrollments (first-time applications entered by the provider administrator)
  • Updating/Changing to Medicaid Enrollment Information
  • Medicaid Enrollment Revalidations
  • Entering and Searching for Professional Claims

Note: Additional session details are available within the Absorb course listing.

For more information

To learn more about the PNM module and Centralized Credentialing, visit the PNM and Centralized Credentialing page on the ODM Next Generation website. If you are experiencing technical issues accessing the PNM module or have specific questions, please contact the ODM Integrated Helpdesk at 800-686-1516   from  8 a.m.-4:30 p.m. Monday-Friday, Eastern time.  You can also email your questions to IHD@medicaid.ohio.gov.

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Feel free to distribute the information contained within this update to your colleagues, organization's members, or with anyone who you think might find it useful. We want all Ohioans to know what is going on with ODM's strategic initiatives.

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