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Where do I go to learn more or ask questions?
You can contact the Ohio Medicaid Integrated Helpdesk at 800-686-1516 or IHD@medicaid.ohio.gov for questions or issues about claims, prior authorizations, or other administrative tasks. Representatives are available 8 a.m.- 4:30 p.m. Monday through Friday.
The MyCare Ohio provider webpage on medicaid.ohio.gov shares more resources for providers including updates about the program, actions required, and the conversion charter. ODM regularly updates this page.
To be Next Generation MyCare provider, you must be enrolled with ODM as a Medicaid provider. From there, you may contract with any of the Next Generation MyCare plans.
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