News for Ohio Medicaid Providers

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ODM Press

August 16, 2024


The ODM Press is a periodic email update on the progress of the ODM strategic initiatives for providers, associations, and advocacy organizations.


In this issue:


Check out our newest micro videos to learn more about the MyCare Ohio program!

MyCare Ohio is an Ohio Department of Medicaid managed care program designed for Ohioans who receive both Medicaid and Medicare benefits. This program coordinates care for an individual’s medical care, behavioral healthcare, and long-term services and supports. 

To learn more about the MyCare Ohio program, watch our two new MyCare Ohio micro videos.

Our “What is MyCare Ohio? micro video shares an overview about the program, including eligibility and enrollment.

What is MyCare Ohio

Our “MyCare Ohio program benefits” micro video provides information about a member’s enrollment options and the benefits they receive from the MyCare Ohio program upon enrollment.

MyCare Ohio Program Benefits

Find additional information, including more resources, about MyCare Ohio program on the MyCare Ohio webpage on medicaid.ohio.gov.

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Register Now for Provider Network Management Module Refresher Training

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The Ohio Department of Medicaid (ODM), in partnership with Maximus, the Provider Network Management (PNM) module vendor, is excited to share that we are continuing our provider awareness and training efforts. Training started on August 7 and will continue through August 21. Below, you will find instructions on how to register and a list of topics covered in each session.

Registration steps for enrolling through the learning management system

Access the Absorb, Maximus's learning management system to register for the training. If you do not have an Absorb account, you must create one to access all training sessions, answer forms, and view various PNM module resources. For help, please see our job aid and follow the steps to create your account and/or register for training.

Training topics

  • Provider Administrator User (PNM Dashboard/Homepage)
  • Provider Administrator Role (Application)
  • Provider Agent Role
  • Individual Practitioner Updates & Revalidations
  • Group/Organization Updates & Revalidations
  • Managing and Updating Affiliations
  • Behavioral Health Provider Updates & Specialty Changes
  • Behavioral Health Provider Type Changes
  • Fee-for-Service Claim Search & Submission
  • Fee-for-Service Prior Authorization Search & Submission

Note: Additional session details are available within the Absorb course listing.

For more information

To learn more about the PNM module and Centralized Credentialing, visit the PNM and Centralized Credentialing page on the Next Generation website. If you are experiencing technical issues accessing the PNM module or have specific questions, please contact the ODM Integrated Helpdesk at 800-686-1516 or IHD@medicaid.ohio.gov. The ODM Integrated Helpdesk is open 8:00 a.m.-4:30 p.m. Monday-Friday, Eastern time.

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Subscribe to the ODM Press

Feel free to distribute the information contained within this update to your colleagues, organization's members, or with anyone who you think might find it useful. We want all Ohioans to know what is going on with ODM's strategic initiatives.

Please also encourage anyone who you think might be interested in receiving similar updates to subscribe to the ODM Press. To view our past newsletters, please visit our website here.

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