News for Ohio Medicaid Providers

Focus on the Individual rather than the business of managed care

Ohio Department of Medicaid

ODM Press

March 8, 2024


The ODM Press is a periodic email update on the progress of the ODM strategic initiatives for providers, associations, and advocacy organizations.


In this issue:


Verify and update your Provider Network Management Provider Directory information

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Ohio Department of Medicaid recently updated provider directory data in the Provider Network Management module. This update resolved all known issues with the opt in/out indicator used for inclusion on the Ohio Medicaid provider directory, accessed by Ohio Medicaid members. 

Recommended provider action

Please review your provider profile information to verify it is accurate, including all organizations, groups, and individual practitioner records. You can reference the Provider Directory Opt-In or Opt-Out Quick Reference Guide for step-by-step instructions on how to view and update this indicator accordingly.

For more information

For technical support or assistance, contact Ohio Medicaid’s Integrated Helpdesk (IHD) at 800-686-1516 and follow the prompts for Provider Enrollment (option two, option two) or email IHD@medicaid.ohio.gov. Representatives are available Monday-Friday, 8 a.m.-4:30 p.m. Eastern time.

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Feel free to distribute the information contained within this update to your
colleagues, organization's members, or with anyone who you think might find it
useful. We want all Ohioans to know what is going on with ODM's strategic initiatives.

Please also encourage anyone who you think might be interested in receiving similar
updates to subscribe to the ODM Press. To view our past newsletters, please visit our website here.

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