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Ohio Medicaid’s annual open enrollment ended November 30. If you did not select a new plan, your healthcare coverage did not change, and you continue receiving services through the same plan you selected previously. If you selected a new plan during open enrollment, you should receive a member ID card in the coming weeks, if you have not already. Your member ID card includes the name and contact information for your plan and your pharmacy benefit information. If you or the child you care for are enrolled in the OhioRISE program you will see “OhioRISE” on the card as well. Keep reading for additional information about the member ID card.
Helpful resources
Browse the resources available below to help you understand your member ID card:
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Each managed care plan has a member website that you can visit to learn more about their approach to serving Ohio Medicaid managed care members. If you have questions about your plan, lose or misplace your ID card, contact your managed care plan:
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Additional information
If you have additional questions about member ID cards or are not sure which plan to contact, call the Ohio Medicaid Consumer Hotline at (800) 324-8680. Representatives are available 7 a.m.-8 p.m. Eastern time (ET) Monday through Friday and 8 a.m.-5 p.m. ET Saturday. They can provide interpreters and answer member questions.
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