Important News for Ohio Medicaid Members

Focus on the Individual rather than the business of managed care

Ohio Department of Medicaid

Ohio Medicaid Member News

November 22, 2023


Ohio Medicaid Member News is a short, periodic email update on the progress of the ODM strategic initiatives for individuals who receive services through Ohio Medicaid’s managed care program.


In This Issue:


Ohio Medicaid annual open enrollment ends soon – select your plan now

Ohio Medicaid’s annual open enrollment ends November 30. We encourage you to review the managed care plans available and select the one that best fits your healthcare needs during open enrollment. You do not have to do anything if you want to keep your current managed care plan. Your plan selection will take effect December 1.  

Taking part in annual open enrollment allows you to focus on you and your family’s well-being. While reviewing plans, keep the following in mind:

  • Which plan works with all or most of your doctors?
  • Which plan works with the hospitals you want to use?
  • Which plan offers the extra services you need, such as additional unemployment assistance, access to nutritious foods, education, wellness programs, vision, or dental services?
  • Will you have to pay co-pays for dental services, routine eye exams, eyeglasses, mental health, substance use disorder (SUD) benefits, or non-emergency services provided in a hospital emergency department?

Helpful resources

To help you select a plan, there are several resources available including:

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The Ohio Medicaid’s managed care organizations health plan comparison provides an overview of the services that all managed care plans offer as well as the specific value-added services available from each individual plan.

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The find a provider search tool can help identify the managed care plans contracting with (“in network”) your trusted providers.

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The Open Enrollment FAQ answers questions related to annual managed care open enrollment.

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The What is open enrollment? micro video provides an overview of what annual open enrollment is and the resources available to members.

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Each managed care plan has a member website that you can visit to learn more about their approach to serving Ohio Medicaid managed care members:

You can explore the managed care plans available and enroll by visiting www.ohiomh.com or by contacting the Ohio Medicaid Consumer Hotline at (800) 324-8680. Representatives are available 7 a.m. to 8 p.m. Eastern time (ET) Monday through Friday and 8 a.m. to 5 p.m. ET Saturday. They can provide interpreters and answer member questions about open enrollment.

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Feel free to distribute the information contained within this update to your colleagues, organization's members, or with anyone who you think might find it useful. We want all Ohioans to know what is going on with ODM's strategic initiatives.

Please also encourage anyone who you think might be interested in receiving similar updates to subscribe to Ohio Medicaid Member News.

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