News for Ohio Medicaid Providers

Focus on the Individual rather than the business of managed care

Ohio Department of Medicaid

ODM Press

November 9, 2023


The ODM Press is a periodic email update on the progress of the ODM strategic initiatives for providers, associations, and advocacy organizations.


In This Issue:


There is still time to register for Provider Network Management module refresher training

PNM Training Icon

Ohio Department of Medicaid, in partnership with Maximus, the Provider Network Management (PNM) module vendor, is excited to share that we are continuing our provider awareness and training efforts. There is still time to register for the PNM refresher training ending on November 16The training schedule is available on the PNM and Centralized Credentialing page. Below you will find how to register and a list of training topics.

Learning management system training registration steps 

Access the Absorb learning management system job aid and follow the steps to create your account and register for training. Absorb is where you can access virtual and self-paced training sessions. If you do not have an Absorb account, you must create one to access all training sessions, answer forms, and view a variety of PNM module resources.

Training topics 

  • Provider Administrator User. 
  • Provider Agent User. 
  • Updating: Affiliations. 
  • Updating: Individual Practitioner Records. 
  • Updating: Group/Organization Records. 
  • Maintaining Behavioral Health Provider Records. 

Note: additional details are available within the Absorb course listing.  

For more information 

To learn more about the PNM module and Centralized Credentialing, visit the PNM and Centralized Credentialing page on the Next Generation website. If you are experiencing technical issues accessing the PNM module or have specific questions, please contact the ODM Integrated Helpdesk at 800-686-1516 or IHD@medicaid.ohio.gov. The Integrated Helpdesk is open 8 a.m.-4:30 p.m. Monday-Friday, Eastern time. 

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Feel free to distribute the information contained within this update to your
colleagues, organization's members, or with anyone who you think might find it
useful. We want all Ohioans to know what is going on with ODM's strategic initiatives.

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