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Electronic Visit Verification Newsletter | November Issue

Electronic Signature and Voice Verification Requirements

The EVV requirements for electronic signature and voice verification are eliminated for all services. This change was made at the request of stakeholders who believed the EVV signature requirement to be duplicative of other requirements, such as waiver service documentation.  Documentation requirements, including the need for the individual to sign a time sheet or other documentation, remain in effect for each program.

If you have questions about documentation requirements, please contact your payer. 

EVV Impact on Claims

EVV information will not affect payment for claims in January 2022. Edits will still be used to tell providers when a claim does not match a visit. ODM will share the date when EVV data will impact payment for claims when it is available. 

2022 EVV Webinars – We want to hear from you!

In December and January, we will be holding three webinars for new providers of services requiring EVV. The webinars will be a high-level overview of what EVV is, how to request training, getting started with the system, and tips to ensure success. If you are a new provider and want help getting started, this is the webinar for you.

Click on the registration link below to attend the live webinar. If you are unable to attend the live sessions and want to listen to the recording, you can click on the registration links after the event has ended.

ODM and Sandata hold webinars throughout the year on a variety of topics. We are looking for provider input on the topics you will find most useful. Please take this brief survey to tell us what you want to hear about in 2022.

Home Health Therapies

EVV is not required for home health therapies at this time. ODM is making this change in response to the recommendation of the Home Health Therapy small group and other stakeholder feedback. The development of a new approach to EVV and home health therapies will include an opportunity for stakeholder involvement. Providers are encouraged to continue to log visits for home health therapies. 

EVV and Medicare

We have had several questions lately regarding EVV requirements when the individual has both Medicare and Medicaid. These individuals may be on a MyCare Ohio Plan or receiving fee-for-service Medicaid. EVV is a requirement when the services are covered by Medicaid as the primary payer. All the services requiring EVV are billed to Medicaid directly and, therefore, visits should be recorded for these individuals. 

Tip of the Month

Be sure to update your EVV client records when you stop providing services to an individual and when their services change.

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