The Observer: November/December 2018

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November/December 2018


Private Investigator Security Guard Services Implements Live Chat Feature

Live chat

To keep pace with advancing technology, Private Investigator Security Guard Services (PISGS) launched an online Live Chat feature to serve as an alternative contact method for licensees to reach PISGS.

PISGS Live Chat responds to inquiries about licenses, Qualifying Agent examinations, background checks, accreditation, registration and more.

Live Chat is available from 9:00am to 11:00am and 1:00pm to 4:00pm daily.

In addition to Live Chat, PISGS can still be reached via Facebook, Twitter, Text-A-Tip, telephone and email.

To access the Live Chat feature, visit the PISGS website at PISGS.Ohio.Gov and click the blue Live Chat box.

Ohio Homeland Security provides a partnership opportunity to Private Investigator/Security Guard Industry

Ohio Homeland Security's (OHS) Intelligence Liaison Officer (ILO) Program is a federal information-sharing initiative designed to help thwart terrorism and terror-related crimes by increasing local, statewide and regional intelligence collaboration, and building local relationships.

ILOs partner with OHS and serve as a channel of information between members of the public safety community, private sector, citizens and government entities, in the fight against crime and terrorism. OHS provides workshops, access to relevant information, and networking opportunities.

Who can be an ILO?

Members of law enforcement, fire, corrections, education, emergency management, military, public health, transportation or private security are provided an opportunity to become an ILO.

If your organization or employees are interested in hearing more about or joining the ILO program, send an email to

Company License Renewal Season runs from January 2 - March 1, 2019

The license renewal period began on January 2 and runs through March 1, 2019.  Reminder notifications have been emailed to all licensees, with the online link provided to complete the renewal process.

All PISGS licenses are set to expire on March 1, 2019 and all licensed providers must renew their license and qualifying agent(s) prior to that date.

If you let your license expire, you cannot provide services, advertise, or solicit business, and all registered employees are terminated.

NOTE: If you closed your business in 2018, please mail a letter to PISGS indicating the date your business ceased operations. Please include your wall license and qualifying agent card with your letter.

PISGS logo

Did you know that PISGS licensed nearly 900 provider locations and registered just under 24,000 employees in 2018?

Also in 2018, the PISGS Enforcement Unit made nearly 2,000 compliance checks and partnered with the Ohio State University to provide compliance checks during events at Ohio Stadium.


PISGS currently offers industry personnel two online training modules that were created in cooperation with the Ohio Private Investigation and Security Services Commission (OPISSC):

  • Module 1: Role of a Security Guard and Private Investigator; and
  • Module 2: Access Control.

These modules and other training resources can be accessed through the PISGS Training Page.

Upcoming Events


Email to register.


OPISSC MEETING - February 27, 2019



Email to register.


QUARTERLY REPORTS DUE - April 1, 2019 (Reports are due no more than 30 days after the due date.)

Carry Your Card

According to Ohio Administrative Code 4501:7-1-10 "Each employee shall produce his identification card upon the request of an authorized representative of the department (of Public Safety) or any law enforcement authority."