OnBoard: Limited Release - Begin Preparing for Access Today!

OnBoard: Limited Release – Begin Preparing for Access Today!

As we continue to prepare for the OnBoard: Limited Release system to be added to the Medical Portal this summer, there are a few steps that you can do now to gain access to the new system – and there’s a new section on our website that outlines the details.

On the new Medical Portal section of our website, you will find information regarding various applications that are available in the Medical Portal today (such as the Drug Formulary and MTG Lookup Tool) and OnBoard: Limited Release. We encourage you to review these pages to learn how to:

  • Register for access to the Medical Portal (if needed).
  • Administer and manage user access, including the assignment of roles that will be used for handling of prior authorization requests (PARs) in OnBoard: Limited Release.

Details specific to your organizational type can be found below.

NOTE: Registration is not required for current users of the Drug Formulary system, and access will be provided automatically using your existing login credentials.  Online Administrators are responsible for adding any additional roles to existing users by logging in to their administration page.

Insurers, Self-Insured Employers, Third-Party Administrators

All payers (insurers, self-insured employers, and third-party administrators) can begin designating and maintaining their required contacts and assigning user roles for the review and response to prior authorization requests (PARs). The Drug Formulary administration page has been updated to allow payers to begin adding users and roles that will be used by OnBoard: Limited Release. For more information, including the roles needed for your organization and instructions on how to set these users up, visit the Medical Portal Access and Administration: Payers page on our website.

Help Spread the Word to your Pharmacy Benefit Manager and Medical Review Organizations

OnBoard: Limited Release will allow payers to designate medical review organizations and pharmacy benefit managers to handle PARs.

To ensure these groups are aware of next steps, registration requirements and their roles and responsibilities within the system, we urge payers to share this information with their preferred organizations, and urge them to sign up for OnBoard notifications to receive these communications directly in the future.

We thank you in advance for helping us spread the word!

Pharmacy Benefit Managers and Medical Review Organizations

Early registration for OnBoard: Limited Release is now open for pharmacy benefit managers and medical review organizations.

We urge these groups to register now as an early step to preparing for the new system’s availability this summer. For details about registration and access, managing roles in the new system, and the responsibilities of your organization, visit the Medical Portal Access and Administration: Payers on our website.

Once registered, Online Administrators for medical review organizations and pharmacy benefit managers can begin designating and maintaining their required contacts and assigning user roles for the review and response to prior authorization requests (PARs). Visit our website for full details.

Join a Webinar to Learn More

To ensure you understand the registration process, we invite you to join us for an upcoming OnBoard: Limited Release webinar which will feature:

  • a detailed walkthrough on how to register and access the new system,
  • managing system roles and responsibilities,
  • what to do next to prepare,
  • updated frequently asked questions, and
  • plenty of time to answer new questions.

Webinar details can be found below.

On the day of the webinar, go to the Upcoming Webinars page on the Board's website and select "Join Webinar" for insurers. You can also add the webinar information to your calendar using the "Add to your calendar" link below.

OnBoard: Limited Release – Registration Process
April 14, 2021 1:00 p.m. – 2:00 p.m.
Join Webinar
Add to your calendar!

Resources

Visit the OnBoard: Limited Release and Resources pages of our website to view updated OnBoard: Limited Release information, the latest webinar recordings, frequently asked questions and fact sheets.

For information on how to register, visit the Medical Portal Access and Administration: Payers webpage.

Questions

For general questions regarding the registration process, call Customer Service at (877) 632-4996.

For technical assistance, contact WCBCustomerSupport@wcb.ny.gov.

For general OnBoard project questions, please email OnBoard@wcb.ny.gov.

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