OnBoard: Limited Release Updates for Insurers!

OnBoard: Limited Release - Updates for Insurers

The early component of our redesigned business information system, OnBoard: Limited Release, is scheduled to be available during the summer of 2021. With time to prepare for what's to come, we encourage insurers to review materials on the OnBoard resources section of the Board’s website, including:

  • A fact sheet outlining what insurers need to know.
  • Frequently asked questions from insurers.
  • A recording and downloadable slide deck of our latest insurer webinar.

What's Coming Up Next?

Registration details for OnBoard: Limited Release will be available soon and shared via WCB Notifications. This information will detail who needs to register, how users register, system roles and responsibilities, and what can be done prior to the launch of OnBoard: Limited Release. If you did not receive this message directly through an existing WCB Notifications subscription (i.e., someone forwarded it to you), we encourage you to subscribe for email updates today. This will help you stay informed about when registration information, general project news, updated materials, and webinar training opportunities are available.

Our next webinar session will be held in April, and will include a brief project recap, registration information, and additional updates you need to know as we approach this summer’s implementation. Keep an eye out for the invitation.

Updated Claims EDI R3.1 Implementation Date

The Board is in the process of upgrading from the International Association of Industrial Accident Boards and Commissions' (IAIABC) Claims Electronic Data Interchange (EDI) Release 3.0 (R3.0) to the IAIABC's Claims EDI Release 3.1 (R3.1). The IAIABC's Claims EDI is a national standard for trading partners to electronically submit employer claims data. Currently, six states have adopted Claims EDI R3.1, with another seven states scheduled to adopt the standard by the end of 2022.

As posted in Revised Subject Number 046-1319, the Board has announced that January 24, 2022 is the date by which trading partners must transition to Claims EDI R3.1 for submissions to New York State.

To hear more about the upgrade, the date change, additional Claims EDI R3.1 updates, and upcoming webinars, please visit the eClaims section of the Board’s website.

Spreading the Word to Durable Medical Equipment Suppliers

Prior authorization requests (PARs) for durable medical equipment (DME) will be part of the new system in addition to a DME fee schedule. To ensure that the DME suppliers you interact with are aware of the changes coming with OnBoard: Limited Release, we encourage you to share these communications and urge your suppliers to subscribe for DME supplier notifications so they can directly receive these updates in the future. 

Ensuring this information is available to DME suppliers is important for several reasons:

  • Health care providers will be submitting prior authorization requests for durable medical equipment.
  • Insurers have the option to indicate they have a dedicated DME network during their PAR review process. It is the responsibility of the insurer to make sure that they indicate the contact information of the DME supplier and that it is within a pre-prescribed distance to the injured worker.

We thank you in advance for helping us spread the word to the supplier community!


For questions related to OnBoard or OnBoard: Limited Release, please email onboard@wcb.ny.gov

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