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National Preparedness Month is recognized each September to promote family and community disaster planning now and throughout the year. The tools below will assist you now and when an emergency arises.
Sign up for New Ro Alerts
New Rochelle's emergency and community messaging system delivers important information via phone, text and email. Are you on our list? Customize your account today.
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Make a Plan; Build a Kit
Safeguard yourself and those you care about by taking two important action steps:
Make an emergency plan today
Be sure your emergency kit is stocked with the right items
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Emergency Contacts
Here are some important numbers to save and utilize in a weather emergency. The City website www.newrochelleny.com will have the latest information and a dedicated page will be activated during a storm at www.NewRochelleNY.com/StormUpdates
Report Service Outages
CONED: 1- 800-75-CONED
TEXT: To receive text alerts from ConEdison, text REG to OUTAGE (688243). Once you're registered, you would be able to:
Report a power problem by texting OUT to OUTAGE (688243)
Check the status of a problem by texting STATUS to OUTAGE (688243)
VERIZON: 1-800-922-0204
OPTIMUM: 1-866- 950-3278, EMAIL optimum.net/support/outage TEXT Optimum at optimum.net/chat and/or send TWEET to @Optimumhelp
City Contacts
EMERGENCY- Call 911
New Rochelle Police Department (non-emergency) 914-654-2300
New Rochelle Fire Department (non-emergency) 914-654-2212
New Rochelle Public Works
Street Flooding 914-235-3567
Report Downed Trees 914-740-6118 (Hotline- activated after a storm)
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