Because 1915(i) Office Hours fall on Christmas and New Year's Day this year, we will have office hours at 1 p.m. CT on Monday, Dec. 23 and Monday, Dec. 30 instead and use these as provider education sessions to discuss upcoming January program changes.
Changes include doing referrals in Therap (and removing the need to send Service Provider Request forms), an updated Plan of Care template, as well as a Plan of Care Change Form option. The two sessions will offer the same content and provide opportunities for questions. You only need to attend one but are more than welcome to join both. If you can't attend either session, we're planning on recording and posting the training.
Check the Provider Trainings & Information Session webpage for educational guidance which will be posted before the sessions.
The below meeting invite is an .ics file which should work with multiple calendar types if you download and double click on it. Here is a tutorial on how to import these to Google and Apple calendars if needed. How to Import ICS Calendar Files.
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You no longer need to email 1915(i) staff asking if someone is on a home and community-based services (HCBS) waiver. You can check that, along with the member's 1915(i) status and whether they are an Expansion or Traditional member through MMIS.
We have reviewed the HCBS waivers and looked for duplicative services. You can see those listed in our Care Coordination policy.
Below is a snapshot of waiver services. Please review the most current waiver information to ensure all services are reflected.
You can now search for care coordination providers and supportive service providers using our Find a Provider webpage.
Start by selecting a member's county of residence to see a list of providers in that county.
For supportive service providers, you can narrow it down by services. You can see a provider's contact information and any other agency information as well.
 
Did you know that all 1915(i) Provider Newsletter issues are published on our Provider Trainings & Information Sessions website under "1915(i) Provider Newsletters"?
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1915(i) members may have legal guardians. When a member has a legal guardian, the guardian must sign any legally binding documents on behalf of the member which they have legal authority to sign.
Guardianships can be full or limited. If you're unsure what type of guardianship is in place for your member, the guardianship papers can tell you whether the guardian has full legal authority or authority only over certain areas like legal, financial, and/or health. When in doubt, consult the Guardianship Order. Guardians will have this paperwork.
For services like housing support, where you might be assisting a member in finding a place to live which involves signing a housing or rental agreement, the member's guardian may need to sign that agreement. While guardians are legal decision makers, members subject to guardianship are expected to partake in the decision-making process and to be present for all services alongside their guardian.
Please consider that full legal guardians may be legally responsible for any agreements signed. So while a member should have a voice in things like housing, their guardian may ultimately be responsible for the outcome of that housing arrangement and agreement. Working together with a member and their guardian on services like housing support is crucial to everyone's success.
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You no longer need to send emails for many common things. There may be a button for that!
The "New Member Care Coordination" replaces the CCRR form. For each button, you will be taken to complete and submit a Microsoft Form. Once submitted, you will be emailed a copy of the form responses sent to the 1915(i) inbox.
There are three new case note templates in Therap as well as a new Plan of Care template (12.17.24).
- Care Coordination Case Note
- Supportive Service Case Note
- Non-Medical Transportation Case Note
Use of these case notes and plan of care template remains optional during December 2024. Use this time to explore them and offer feedback.
Use of these templates will become mandatory in January 2025. Further communication will have more details and dates. Please send any feedback to Mandy Dendy at mrdendy@nd.gov.
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- Only list a supportive service provider on a member's plan of care when they have accepted your referral. Prior to that, list TBD on the plan of care.
- Only submit a CCRR once a member has been approved eligible to receive 1915(i). You can check this in MMIS using the tutorial linked in this newsletter and on the 1915(i) Guidance and Policy webpage.
- Discharge members from your Therap caseload. Discharging members from your caseload does not remove provider access to these records for future auditing/documentation purposes. People with All Individual Caseload (AIC) access can get to member records as can program staff.
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