Home Base Maintenance Window - December 2023

The next Home Base maintenance window is set to begin Friday, December 15th at 5 p.m.  The PowerSchool system is the only application that will be taken offline for service.

PowerSchool will be down Friday, December 15th at 5 p.m. with an anticipated return of Saturday, December 16th, no later than 10 a.m. The application will be made accessible to all users once the maintenance is complete.

• Staff and Student SSNs will be masked in the SIS, PowerSchool
• Student SSN are currently masked w/management role - this is changing
• All SSN fields will be masked - the data will still be in the database
• In February SSN data will be removed from the SIS 
• “and SAR” will be removed from Bell Schedule setting

Note:  Each year, a list of scheduled maintenance windows is published by NCDPI.  This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access.  Please review the 2023-2024 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.