MSC Down System - Symphony WorkFlows - 11/7/2025 Montana State Library sent this bulletin at 11/07/2025 01:36 PM MST Updates from the Montana Shared Catalog Users will need to have an Okta login to access the ticket system, but not for the Knowledge Base. For more information or to open a ticket, please visit: https://msl.mt.gov/libraries/library_services_support System Alert Down System - Symphony WorkFlows We are aware that WorkFlows is experiencing intermittent connectivity issues that is impacting some WorkFlows functionality. MSC staff are troubleshooting the issue with the vendor and will let you know when full functionality is restored. Links MSC Website: Montana Shared Catalog MSC Statistics: MSC Dashboard MSC Enterprise Statistics: Online Catalog Dashboard Past Newsletters: GovDelivery Archive KB Subscribe: MSC Newsletter Open a Helpdesk Ticket Answers and training videos for frequently asked questions about circulation, cataloging, reports, and more are available on the MSC Knowledge Base.