Announcements
Help Desk and Ticket System
As mentioned in previous system updates, our current ticket system and knowledge base articles are moving to a new help desk system. Beginning Wednesday, April 24 a new form for opening help desk tickets will be available. The migration will be complete by the end of May as all tickets and knowledge base articles are transferred over.
MSC staff will demo the new system at the Spring Members meeting on April 17 and continue to share more information in our newsletter. If you have any questions, please open up a help desk ticket.
Reminder: MSL 2025 Legislative Budget Request
A couple of updates with this reminder - the Commission Meeting agenda has been updated so the legislative budget request item is now scheduled for 11 am. And there is now a form where you can submit written comments by noon, Monday, April 15th. https://forms.office.com/g/JY8agHfuua
MSL has two documents prepared for the Commission that outline the budget request and show how all of our services and all your libraries work together to provide vital access to Montanans. MSL 2025 Legislative Budget Request pdf There are more details about the Library Resources Sharing Infrastructure where the MSC is included here: Montana Libraries Resource Sharing Infrastructure pdf The Montana Shared Catalog is requesting an amount that if could fully fund the MSC if passed by the legislature.
The Montana State Library Commission is meeting Wednesday, April 17 at MLA and will be considering MSL's 2025 Legislative Budget requests. MSL and the MSC would like to have some librarians speak in support of the library services portion of the request during the public comment period. The meeting can be attended in person or online, and this agenda item is planned for around 11 am on the 17th. Written comments can also be submitted in advance. If you would be willing to speak about your experience with the Montana Shared Catalog or any other service MSL provides and how it would benefit from legislative funding, please plan to attend the meeting or submit a comment. If you have any questions let us know by opening a ticket or emailing Amy directly at amarchwick@mt.gov
MLA registration is not required. Meeting details can be found on the ASPeN event page.
MSC Spring Member Meeting Wednesday, April 17, 1-4 pm
The MSC Members Council Spring meeting will be Wednesday, April 17 from 1-4 pm. This is a hybrid meeting and is open to all. MLA registration is not required. The agenda and draft budget information are available on the ASPeN event page.
MLA Conference Session Thursday, April 18, 3:30-5:00 pm
Join Keiley McGregor for the MLA session Collection Analysis in the MSC Using BLUEcloud Analytics. MLA conference registration is required to attend this session.
Session description: Managing your collection isn’t just about inventory, it’s about asking if there are overlaps or gaps in topics, what your collection's strengths are, and when items have aged-out, even if they’re much-loved. Let's walk through running collection analysis reports in BLUEcloud Analytics (BCA) to start answering these questions for ourselves.
MSC Staff at MLA
MSC staff will be at MLA from April 17-20. Please drop by and say hello at the MSL table throughout the conference, or open a help desk ticket to arrange a specific time to meet in-person. We are looking forward to seeing you there!
Did You Know?
Thirty-six MSC libraries offer SMS text messaging. Patrons can receive hold pick-up, early overdue, and overdue text messages. Please open a help desk ticket to set this up for your library.
If you used the previous Shoutbomb text service, be sure that you have updated your library website and removed any Shoutbomb specific information. |
|
 |
Upcoming Events
MSL Commission Meeting on Wednesday April 17 from 9:30-1 pm
- Location: In-person at the Butte Copper King Hotel & Convention Center, or online via Zoom. Meeting details can be found on the ASPeN Events calendar.
MSC Spring Member Meeting on Wednesday April 17 from 1-4 pm
- Location: In-person at the Butte Copper King Hotel & Convention Center, Room C2, or online via Zoom. Meeting details can be found on the ASPeN Events calendar.
MLA Session: Collection Analysis in the MSC Using BLUEcloud Analytics on Thursday April 18 from 3:30-5:00 pm
- Location: Butte Copper King Hotel & Convention Center, Room C2
Featured KB Articles
|
