Announcements
MSL Staff Retreat
The MSC team will be attending the MSL staff retreat this week. There may be a delay in ticket response times. Please open tickets as necessary and we will get back to you as quickly as we can.
Email Delivery Errors - New Procedure
Starting on Wednesday, June 21st, the MSC will start running a daily report to manage all patron email addresses that have email delivery errors. This report will replace any existing emails that are sent directly to library staff. The report will modify the patron’s User Cat 4 to ‘Review,’ remove the email address, and place a note in the user’s record with the date of failure and the email address.
More information can be found in the Knowledge Base article: Circulation – Email Delivery Error and a BLUEcloud Analytics (BCA) report can be found in the ‘Shared Reports > Users > User Lists’ folder, titled ‘User List – Failed Emails.’ Please open a ticket if you have any questions.
SMS Notifications
We have reached out to libraries who currently use the Shoutbomb text messaging service to get them transitioned to the new service with the start of the fiscal year.
Soon after these libraries are up and going, we will open text messaging to all member libraries. Keep an eye out for that announcement along with details of the service.
Workflows Maintenace Scheduled for July 4th
On Tuesday, July 4th, when all MSC libraries are closed the MSC will be running a maintenance report in the afternoon between the hours of 3 pm and 8 pm. We ask that all staff refrain from doing any cataloging work during that time period – that includes using the Call Number and Item Maintenance wizard as well as Smartport and Modify Title.
Enterprise Maintenance Scheduled for July 4th
Enterprise will be unavailable for approximately one hour for scheduled maintenance starting Tuesday, July 4 at 2:00 am.
HTML Notices
Have you been meaning to reach out to set up HTML email notices for your patrons? If so, now is the time! We can set up patron email notices for new patrons, expiring patrons, holds, overdues, bills, and more. Check out our KB article and open a help desk ticket today.
Did You Know?
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The top search in Enterprise for the month of June is 'lessons in chemistry'. This has been in the top 10 across the entire MSC since November 2022
To see if this is top search at your library go to the MSC Online Catalog dashboard and select your library from the dropdown.
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Upcoming Events
MSC Office Hours
- July 11 at 10 am and/or 2pm
- July 21 at 10 am and/or 2 pm
Online meeting details can be found on the ASPeN events calendar.
KB Articles
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