Announcements
MSC Office Hours Tuesday, May 2 @ 11 & 2
Join us online for Office Hours next Tuesday, May 2 at 11 am and 2 pm!
MSC staff will be available to answer questions, discuss the news from recent update emails, and provide troubleshooting.
You can join Office Hours using the ASPeN event pages for 11 am or 2 pm or here:
Meeting ID: 863 7503 8295 Password: 141090
BCA Serial Control Reports
We have added ‘Serial Control’ folder in BLUEcloud Analytics (BCA) under the ‘Shared Reports’ folder for libraries who use the Serial Control module. In the folder, you will find reports to get a count or list of Serial Control records, titles, and check-ins. If you’d like a report that we don’t have, please open a helpdesk ticket.
'PIN' Label Update in Enterprise
Look for a small but noteworthy change in Enterprise later this week. We will replace the term 'PIN' with the term 'Password.' This will be immediately visible when patrons login into an account in Enterprise and are prompted to enter a 'Password', rather than enter a 'PIN.' We feel this better reflect patron understanding and usage of the term. We will update the PIN Reset KB article when the change is complete.
Montana State Library Newsletters List
During the Spring Members Meeting, it was asked whether there was a list somewhere that showed all of the MSL newsletters in order of their release to easily refer back to. Turns out there is! The aggregate list of all MSL newsletters can be found on the MSL website on the 'News' page under the heading 'Montana State Library Email Updates': https://msl.mt.gov/about/news.
Knowledge Base Direct Link
If you're new to the MSC or if you'd like to update your bookmarks bar, here is a direct link to the Montana State Library Knowledge Base website: https://montanastatelibrary.zohodesk.com/portal/en/home.
Mobile Hotspot Reminder
Starting April 24, MSC staff will transfer mobile hotspot item records from the records libraries have been using to one of four new records. These four new records will allow patrons and staff to easily identify mobile hotspot carrier and if the hotspot is filtered. The new records will also address an ongoing issue with placing holds in Enterprise while maintaining simple search results.
MSC staff will reach out to individual libraries if we are unsure of which record to transfer your items to.
Did You Know?
Is your BCA folder getting cluttered? MSC staff can create new folders for better organization or remove outdated reports you no longer use. Open a helpdesk ticket to get started! |
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Upcoming Events
MSC Office Hours: May 2 @ 11 am & 2 pm
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Location: Online via Zoom. More information can be found above.
KB Articles
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