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Team –
I am consistently impressed by our teams. I know I’ve said that before, but it’s true every day. You all go the extra mile for our customers and for one another.
As we have just closed a round of RISE nominations, I reviewed them over the weekend and was humbled by the stories told in these nominations. The RISE committee definitely has their work cut out for them picking a winner (to be announced at our BBQ on Thursday!)
In this short message, I just wanted to say “thanks” to all of you for providing excellent customer service, every time.
I look forward to honoring you all at our BBQ at Scruggs Station Road (Document Solutions facility) on Thursday. According to the weather forecast I heard this morning, it’s going to be a beautiful day for all to enjoy.
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 Crystal Wessing
Division Director, General Services
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This week's Team Member Spotlight is shining a light on Risk Management's very own Laura Adamik!
Laura has been serving the great State of Missouri for the past 10 years and six of those years have been with the Office of Administration.
As a Senior Administrative Assistant, Laura assists workers' compensation adjustors and specialists. She's also helped with the Missouri State Employees Charitable Campaign.
"I enjoy working with others to achieve the goal of being the best we can be to help the people of Missouri," Laura said.
Thank you, Laura, for all of your hard work. You're not only an asset to the General Services Division, but to the State of Missouri as well!
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 Date:
Thursday, Oct. 12
Time:
11 a.m. to 2 p.m.
Location:
Document Solutions
4720 Scruggs Station Road
Please bring your own chair
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Shout out to Risk Management's Grayson Imhoff and Megan McCarty for participating in a new attorney orientation with the Attorney General's Office (AGO).
Grayson and Megan presented a two-part training session for three new attorneys with the AGO's Labor Division. The training covered an introduction to the Central Accident Reporting Office and important information regarding the Second Injury Fund.
As Risk Management partners with the AGO to defend the State in workers' compensation cases, this training is critical to our program's mission to protect the State's assets against losses that might adversely affect its operation and continuity of services.
Thank you, Grayson and Megan, for sharing your expertise and further strengthening our division's partnership with the AGO.
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General Services Director Crystal Wessing was proud to present Risk Management's Katie Cooper with her OA CARES Award, last week.
Katie was one of three OA CARES winners for September. The OA CARES Awards honor those team members who continuously find ways to improve the customer experience. That means living out the core values of OA CARES: Communication, Adaptive, Reliable, Expert, and Solution-driven.
Click here to nominate a deserving team member for an OA CARES Award!
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 Customer service is the key to success, even during times of hardship. Division and program leaders met last week to discuss the preparedness of our programs,
and the division as a whole, in the case of a continuity event.
Crystal Wessing, Erin Coles, Jacinda Thudium, Kelly Ocheskey, Jessica Caddell, Stephanie Woodruff, Sylvia Bonner, Lee Ann Blythe, and Grayson Imhoff joined together to discuss ideas and processes the division can
implement to ensure we'd be able to keep serving our customers during a
continuity event with as little disruption as possible.
The division is certainly lucky to have such strong leadership at the helm!
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Learn how the Office of Cyber Security protects Missouri citizen data. The 2023 Missouri Cyber Security Conference will cover a wide range of important topics. Attendees will also hear directly from the managers of each cyber security team on the protections they provide, including:
- Security Infrastructure
- Security Operation Center
- Risk Management
- Disaster Recovery
- Identity Access Management
This conference will take place from 8:30 a.m. to 3 p.m. on Wednesday, Oct. 25, with options to attend virtually or in person at the Harry S Truman Building in Room 490/492 (auditorium). There is no cost to attend. Check out the event flyer for more information, including how to view the live feed or to register to attend in-person.
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The 2024 Placemat Dashboard is now available on the General Services Intranet!
Click the image above to check it out.
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If you would like to recognize a fellow team member in the GS Weekly, please let us know! Contact communications@oa.mo.gov for more information.
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