Contents

• A New Information System is Coming!
• Business Process Reengineering (BPR)
• Meet the Team
• Contact Us

A New Information System is Coming!

The Missouri Comprehensive Child Welfare Information System (CCWIS) project team is working to improve outcomes for Missouri children and families by providing the Children’s Division with a modern, user-friendly case management system. Our goal is to promote efficiency and effectiveness in the work of the Children’s Division by simplifying data from all angles, ensuring the processes within the CCWIS accurately reflect the practice of child welfare in Missouri, and encouraging collaboration inside and outside the agency. To that end, we plan to purchase a base system that we will then further develop and modify to meet the specific needs of Missouri Children’s Division. This purchase will be completed through the Request for Proposals (RFP) process, with the goal of replacing the current FACES application.

Business Process Reengineering (BPR)

The CCWIS team is in the planning stages of Business Process Reengineering (BPR) efforts. BPR is the restructuring of business processes to shape practice and policy, with the goal of increased efficiency. This restructuring will enable staff to allocate more time in the field to engage with families and community partners, resulting in improved outcomes for families. In addition, it will help to ensure that the system we build aligns with and supports the agency’s child welfare practice.

Meet the Team

Tiffany Moore, Deputy Director, Project Sponsor

Cynthia Hull, Unit Manager, Program Director

Jennifer Loibl, Unit Supervisor, Sr. Program Specialist, CD Caregiver Portal

Kassy Baumgartner, Unit Supervisor, Sr. Program Specialist

Program Specialists:

• Rachel Limpus - Data Lead, CANHU Lead
• David Harris - Data Lead, Investigations & Assessments Lead
• Deana Medley - Organizational Change Management (OCM) Lead, Investigations & Assessments Lead, Family-Centered Services Lead
• Heather Allen - Data Team, Financials, Subsidy Lead
• Dana Kloess - Security, Business Process Redesign (BPR) Planning Lead, CANHU, Resource Lead
• Sarah Royer - BPR Facilitator, CD Caregiver Portal, Mobility, FACES Help Desk, Resource, Eligibility Lead
• Ashley Beistel - Organizational Change Management (OCM), BPR Facilitator, Security, Eligibility, Financials Lead
• Jonathan Raymond - Mobility, FACES Help Desk, Family-Centered Services, Alternative Care Lead
• Kirsten Cardwell - Organizational Change Management (OCM), Alternative Care, Subsidy, FCCM

Members of our team will be visiting all Circuits across the state to introduce the CCWIS Project.

Watch your email for a survey to complete before our visit to your Circuit! Your feedback is appreciated.

Stay tuned for more information about our project team members in the next edition!

Contact Us

The CCWIS team now has an email dedicated to this project. You may reach out to CD.CCWISTeam@dss.mo.gov.