Let us know if you need help

my DSS dot MO dot GOV

March 23, 2020  

Let us know if you need help

FSD Wants to Help - Let Us Know Who You Are

The Family Support Division is here to serve you, and your needs are our top priority.

When contacting the FSD, it is critical to let us know who you are. To help, we need, at the very least, your:

     * Name
     * Date of Birth

It also helps to get your:

     * Social Security Number or DCN
     * Address

REMEMBER:  Protect your information. If you are not calling us, or not expecting a call from us, don’t respond.


FSD - Scam Alert

For your convenience, you can do business with FSD in the ways listed below without visiting a FSD Resource Center:

  1. Visit myDSS.mo.gov. Our website allows you to apply, report changes, and check the status of your benefits online 24/7. You can also find more information about all of the services that may be available to you and your family.
  2. Call 1-855-FSD-INFO. We will have team members available to help; however, please be patient as the call volume may be high at this time.
  3. Send in your documents. We have set up a temporary secure email account and fax number to receive applications, verification documents (like ID, pay stubs, or doctor statements), and changes in circumstance (like income or address changes). Completed applications and any required supporting documents can be sent to FSD.Documents@dss.mo.gov or fax to 573-526-9400. Both email and fax will be checked daily so applications can still be processed timely.
  4. For questions, call 1-855-FSD-INFO. Do not send questions to the email or fax number. 

We appreciate your help in keeping our communities safe. If you have any questions or concerns about COVID-19, please visit the Department of Health & Senior Services website or call the COVID-19 hotline at 877-435-8411.


Missouri Department of Social Services Family Support Division

Our Mission:
Empower Missourians to live safe, healthy, and productive lives.

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