Customer Contact Center
Ramsey County’s Customer Contact Center is available from 8 a.m. – 4:30 p.m. Monday – Friday at 651-266-8500 as a one-stop option for directing and resolving questions. Email your questions about coronavirus and Ramsey County services.
Translated materials available about COVID-19
Translated materials about COVID-19 are available in the following languages:
 Property tax deadline extended to July 15 for qualifying taxpayers
The deadline for payment of first-half property taxes for qualifying Ramsey County property owners who are financially impacted by the COVID-19 crisis has been extended from May 15 to July 15, 2020.
Qualifying properties include:
- Non-escrowed homesteads.
- Non-escrowed small businesses with annual taxes less than or equal to $50,000.
- Non-escrowed residential non-homesteads of one to three units with annual taxes less than or equal to $20,000.
An online lookup tool is available to help property owners identify if their property qualifies for the extension at taxextension.ramseycounty.us.
Continue reading about the property tax deadline extension
 |
|
Event updates |
Personal Protective Equipment (PPE) donation site now open
We're now accepting donations for Personal Protective Equipment (PPE) for staff who work on the front lines responding to COVID-19. Requested items include unused (sealed or open) condition include N95 respirator masks, surgical gloves and homemade face masks. The drop off site is located in Arden Hills at the county's Public Works campus. Thank you to those who have already donated thousands of pieces of PPE!
View a full list of requested items and donation details.
CDC adds 6 symptoms for COVID-19
The Centers for Disease Control and Prevention believe at this time that symptoms of COVID-19 may appear in as few as two days or as long as 14 days after exposure. Symptoms can include fever, cough, shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell.
People who are mildly ill with COVID-19 can stay at home during their illness. They should restrict activities outside your home, except for getting medical care. Call your health care provider if you develop symptoms and have been in close contact with a person known to have recently traveled from an area with widespread or ongoing community spread of COVID-19. If you don’t have a health care provider, or are uninsured, contact a federally qualified Community Health Center.
Governor Walz Outlines Next Steps in COVID-19 Response in Minnesota
Governor Tim Walz on April 23 outlined next steps for the COVID-19 response in Minnesota. The Governor extended distance learning through the end of the school year, announced a plan for up to 100,000 workers to safely return to their jobs, and explained the different factors determining the gradual re-opening of society in Minnesota.
With the health and safety of Minnesotans his top priority, the Governor made clear the Stay Home order remains in effect as the state considers ways to gradually loosen restrictions starting with settings most conducive to safe practices.
Using disinfectants safely
The best way to prevent the spread of COVID-19 is by staying home and practicing social distancing. Safely clean and disinfect surfaces by using products only as they are intended. If a poisoning is suspected, contact the Minnesota Poison Control System at 800-222-1222, they are available 24/7.
Questions about COVID-19 disinfectants and safety? A Facebook "Disinfectants Q & A" sponsored by poison centers from across the U.S. will be held Thursday, April 30 at 1 p.m.
COVID-19 state hotlines
The Minnesota Department of Health offers several ways to access resources and get help over the phone.
- Health questions: 651-201-3920 or 1-800-657-3903 8 a.m. to 6 p.m.
- Community mitigation (schools, child care, business) questions: 651-297-1304 or 800-657-3504 8 a.m. to 6 p.m.
- Discrimination helpline: 1-833-454-0148 or online form Monday - Friday, 8 a.m. to 4:30 p.m. Translation/interpretation services are available. If you are the victim of a crime, including a hate crime, or fear for your safety, call 911 immediately.
Racial Equity & Community Engagement Advisory Committee Interest Form
We’re currently seeking racially, ethnically and culturally diverse community members and agency representatives to advise Ramsey County’s Racial Equity and Community Engagement Response Team during COVID-19.
Visit our website to learn more and submit an interest form by Friday, May 1 at 5 p.m.
Submit a notice of interest
Home delivery services of library materials
Ramsey County Library is offering home delivery services of library materials for residents of suburban Ramsey County who meet one of the following eligibility requirements:
- An individual over the age of 60.
- An individual who is self-quarantining due to COVID-19.
- An individual with a health, transportation or disability barrier that precludes them from using curbside pickup service.
For more information and to enroll in the home delivery program, please call RCL - Roseville at 651-724-6001.
Curbside pickup service is available at the libraries in Maplewood, Roseville and Shoreview for all residents.
View additional modified library services
Tuj Lub courts open
Governor Walz's recent executive order expands allowable outdoor recreational activities, encouraging Minnesotans to stay active and enjoy the outdoors while slowing the spread of coronavirus/COVID-19. Tuj lub courts at Keller Regional Park are open for players to enjoy while practicing social distancing. League or tournament play is not permitted until further notice.
Gardening week at Tamarack Nature Center
Whether you have big plans for a vegetable garden or are just envisioning a small planter of vibrant perennials, Tamarack Nature Center has set out to help you cultivate your green thumb through this week’s virtual programming topic. Learn about gardening basics by following Tamarack on Facebook or YouTube. You can even take part in a scavenger hunt to find free seeds.
 |
|
State and local resources are available for people whose jobs have been impacted by the COVID-19 pandemic.
|
Paycheck Protection Program
The Small Business Administration has resumed accepting PPP loan applications as of Monday, April 27 from approved lenders on behalf of any eligible borrower. SBA has updated FAQs for the program and provided specifics on calculating maximum loan amounts by business type.
For all program information and to find a lender, visit www.sba.gov/paycheckprotection.
Recovery Dashboard
A recovery dashboard has been launched to help businesses quickly navigate the available resources from federal, state and local resources at RamseyCountyMeansBusiness.com.
Employment services
Has your job been impacted by COVID-19?
Free employment services are available to all Ramsey County residents through our Workforce Solutions department and our service partner, CareerForce.
Now hiring
While many businesses have been ordered to temporarily close to slow the spread of COVID-19, some Minnesota businesses are hiring large numbers of workers and even offering hiring incentives.
View the list of employers
Other stories
Pioneer Press: Coronavirus, mirroring other health inequalities, impacting Minnesota’s black and Hispanic residents disproportionately
Star Tribune: As COVID-19 spreads across Minnesota, contact tracers are in demand
|
