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2025 Annual Report

The Office of Ombudsman for Long-Term care has issued its federal fiscal year 2025 annual report.  This covers the federal fiscal year that runs from October 1, 2024 through September 30, 2025.  The OOLTC submits case and complaint data to the federal Administration for Community Living that covers this time period and it is from this data that the report is crafted.

A few highlights from the report to note:

• 6,092 facility visits occurred
• 8 gov.delivery notices were published
• OOLTC staff and volunteers responded to 6,196 complaints
• Concerns about care remained the top complaint
• 29 volunteers donated 2,832 hours of time supporting residents

View the annual report here to learn more about the program’s work, systemic issues, and the recommendations for improving the quality of life for people receiving long-term care services. 

The Office of Ombudsman for Long-Term Care advocates for the health, safety, well-being, and rights of long-term care consumers.  Contact the Office of Ombudsman for Long-Term Care at 800-675-3591.

The Office of Ombudsman for Long-Term Care
540 Cedar Street St. Paul, MN 55101