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April 9, 2026
For users of SWIFT Accounting and Procurement modules and those who use SWIFT data in the EPM Data Warehouse.
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In preparation for the year-end close, agencies can start reviewing their purchase orders now. There are several ways to cancel or close purchase orders depending on how it was created and how it was used.
Here are some training resources to help you:
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Help Desk Hot Topics feature Frequently Asked Questions (FAQs) answered by the SWIFT Help Desk. Use these as a friendly reminder of a process or as an opportunity to learn something new!
Q: I need to add a customer or a customer contact. What should I use for an Effective date?
A: To provide services and goods to an individual or an organization, you first need to add a customer in either the Accounts Receivable or BI module of SWIFT. The dates used while adding your customer are very important because they interact with the ability to invoice your customer.
You are unable to create a bill with dates previous to the Date Added, Since, or Effective dates entered in your customer record. Therefore, we suggest that you backdate all dates in the customer record to before any possible invoice date.
  For more information about adding Customers and their dates, refer to the Enter a New Customer Quick Reference Guide or the Add a Customer training video.
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The SWIFT Training team offers SWIFT module training through a variety of methods at no additional cost to the agency. There are SWIFT training guides and training videos, webinars, eLearning, and individual sessions (by request through the SWIFT Help Desk).
Find current SWIFT training in Learning Management. Enter "SWIFT" in the Find Learning text entry box.
Module
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SWIFT Webinars & eLearning Sessions run 9:00 - 10:30 a.m., unless otherwise noted
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Dates
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Intro
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Introduction to SWIFT Navigation webinar
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5/12/26; 6/17/26
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Intro
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Introduction to SWIFT Navigation eLearning
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Anytime
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Intro
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Overview of SWIFT Reporting webinar
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4/22/26; 5/20/26; 6/23/26
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AP
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SWIFT Vouchers and Accounts Payable, Overview Webinar
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5/13/26
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AR
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SWIFT Accounts Receivable Part A: Direct Journal Deposits webinar
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4/14/26
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AR
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SWIFT Accounts Receivable Part B: Apply Payments to Invoices webinar
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4/15/26
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AR
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SWIFT Accounts Receivable Part C: Maintenance Worksheets webinar
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4/16/26
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BI
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SWIFT Billing Part 1 webinar
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5/6/26
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BI
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SWIFT Billing Part 2 webinar
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5/7/26
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KK
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SWIFT Budget Journal Administration Part 1 webinar
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6/10/26
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KK
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SWIFT Budget Journal Administration Part 2 webinar
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6/11/26
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SS
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SWIFT Strategic Sourcing eLearning
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Anytime
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The SWIFT Training team offers EPM Data Warehouse training for SWIFT data through a variety of methods at no additional cost to the agency. There are EPM training guides, videos, labs, and individual sessions (by request through the SWIFT Help Desk).
Find current EPM Data Warehouse training in Learning Management. Enter "EPM" in the Find Learning text entry box.
EPM Data Warehouse Labs Sessions run 9:00 - 10:30 a.m., unless otherwise noted
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Dates
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Introduction to the EPM Data Warehouse for SWIFT Data webinar
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6/4/26
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SWIFT EPM Create and Save an All Expenditures Report lab
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4/23/26
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SWIFT EPM Create and Save an All Receipts Report lab
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5/14/26
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SWIFT EPM Create and Save a Manager's Financial Report lab
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5/13/26
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SWIFT EPM Create and Save a New Analysis lab
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5/21/26
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SWIFT EPM Format Your Report lab
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6/3/26
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SWIFT EPM Using Standard Reports and Understanding the Data webinar
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6/24/26
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Maintenance Window: SWIFT is unavailable during the statewide systems maintenance window, every Sunday from 6:00 AM - 2:00 PM.
We want to hear from you! Email the SWIFT Training and Help Desk team using the button below to share your ideas or suggestions about improving user experiences with our systems, training opportunities, newsletter notifications, or system issues.
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All current SWIFT users should receive the SWIFT Update for timely notifications of important deadlines, upcoming system upgrades, scheduled maintenance, and training opportunities. Let us know if someone on your team is not receiving important updates or news from us.
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