PWDU - FSP Update, June 5, 2018

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Partnership and Workforce Development – Food Safety Partnership Update

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June 5, 2018

Tip of the Quarter: Employee Illness

Food Safety Partnership of Minnesota

Part 4: Reporting to the Health Authority

Last in a four-part series aimed at reducing foodborne illness outbreaks in Minnesota food establishments by increasing compliance with Minnesota food code. If you missed them you can still read Part 1: Employee and PIC Responsibilities, Part 2: Exclusions and Restrictions and Part 3: Recording Employee Illness and Customer Complaints.

Minnesota’s food code has three subparts requiring the PIC to report infections, symptoms and complaints.

Report infected employees

Minnesota Rules, part 4626.0060, subpart A lists infections that the PIC is required to report. Contact the regulatory authority if an employee reports that they tested positive for:

  • E. coli O157:H7
  • Salmonella
  • Shigella
  • Hepatitis A

You do not need a doctor’s note of confirmation to call and report the diagnosis. Better safe than sorry! Health practitioners will also report these diagnoses to MDH, but transmission to patrons may have already happened. Getting information to the health authority as soon as possible helps us put important safeguards – like Exclusions and Restrictions – in place. As we know, these measures can help prevent foodborne illness outbreaks when employees have symptoms like vomiting and diarrhea.

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Report diarrhea and vomiting if requested

Minnesota Rules, part 4626.0060, subpart B requires the PIC to provide employee illness records at the inspector’s request.

As we learned in Part 3: Recording Employee Illness and Customer Complaints, the PIC must keep a record of foodborne illness symptoms in employees. These symptoms include vomiting, diarrhea, or jaundice. Keep the information from the illness logs on site and in a convenient location so all PICs have access to it.

If you have several employees out sick with vomiting and diarrhea, you may want to contact your inspector. Inspectors can provide education and reminders specific to the situation. An early reminder about employee illness might spur the PIC to put simple control measures into place. These safeguards could potentially prevent an outbreak associated with your establishment.

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Minnesota Foodborne & Waterborne Illness Hotline

Report all customer complaints

Minnesota Rules, part 4626.0060, subpart C requires the PIC to report:

  • Complaints from customers who report becoming ill with diarrhea or vomiting after eating at the establishment.
  • Complaints from customers who test positive for E. coli O157:H7, Salmonella, Shigella, or hepatitis A after eating at the establishment.

PICs can report to your inspector or by calling MDH’s Foodborne Illness Hotline at 1-877-FOOD-ILL (1-877-366-3455). If you don’t know who your inspector is, you can find information for Minnesota State and Local Food, Pools and lodging Contacts online.

In addition, the PIC should get contact information such as name and phone number from the complainant. This helps MDH reach out to the individual. The PIC can provide the foodborne illness hotline number to the customer, but do not rely on the complainant to follow through. The PIC is always required to reach out to the regulatory agency to report a customer complaint of illness.

If an inspector fields a call reporting a customer complaint of illness, they can also help jump-start an investigation by calling to the hotline themselves to report a customer complaint. This ensures that MDH epidemiologists know about potential foodborne illness outbreaks as soon as possible. Time is crucial when it comes to preventing foodborne illness transmission, so prompt action is essential.

Remember that the details of the customer’s illness do not determine whether the PIC should report the complaint. It is not up you as the PIC or inspector alone to determine if illness is plausible or associated with the establishment. Epidemiologists and environmental health specialists from the regulatory authorities will work together with the food establishment to investigate the complaint, if appropriate.

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Thanks for reading!

We hope this series of Tips has helped increase awareness of and compliance with food employee illness requirements in Minnesota. If you have suggestions about future Tip of the Quarter topics – ways to foster partnership and improve food safety in Minnesota – please email them to Sarah or call 651-201-4509.

Sarah and the PWDU team