K-12 Educators Newsletter: Homework Help

Having trouble viewing this email? View it as a Web page.

Hennepin County Library K12 Educators newsletter


November 2019

Connecting students to homework help

We have resources available online and at all our libraries to help K-12 students with history, language arts, math, science and more. To discover all the different homework resources, visit our Homework help page.

Live online tutors

With a library card, students have access to HelpNow, an online service staffed by live tutors each day from 1 to 11 p.m. This can be accessed through a computer or mobile device from school, home, or any of our library locations.

Featured resource: HelpNow live tutoring

Screenshot of HelpNow

A screenshot of the HelpNow service

Just select the grade level and subject matter, and get connected to a live tutor through the chat right away!

"This is a great service!  We can’t always make it out to the library so I am glad we can access this from home!" – Parent with children in 6th & 7th grades

HelpNow for Spanish speakers

For students who speak Spanish, live tutors are also available to chat in Spanish on HelpNow. After selecting their grade and subject, they can select the option to request a Spanish-speaking tutor. 

HelpNow Writing Lab

Students can also submit their essays on HelpNow and get feedback within one to two days. Select "Writing Lab" on the left-hand menu, create a username and password (no email required), and attach the document for feedback.

Tutors at the library

Girl doing homework

The K-12 Homework Help program is a free in-person tutoring program offered after school at 13 Hennepin County Library locations. Students can drop in during program hours to work with trained tutors on specific assignments or to build skills over time. For locations and times, see the Tutors at the library schedule.  

In the 2018-2019 school year, Hennepin County Library served over 1,300 unique youth at our K-12 Homework Help program, and 89% reported doing better in school because of the tutoring.

“When I don't understand things in class, I can come here and take the time to understand it.”  10th grade student

Chat live with library staff

Teen Girl at computer

Library staff are also happy to help students connect with homework resources in person or via phone, email, text, or live chat. Chat is available: Monday-Thursday 9-9, Friday-Saturday 9-5, and Sunday 12-5. 

We can provide the best chat service and experience when online staff work with just a few different people at a time. If you are having your students use chat during class, please have them work together or have them stagger their logon times. To make the most of chat, students should prepare their questions in advance and allow enough time for back-and-forth conversation with staff. A typical chat session lasts about 15-20 minutes.

History Day Hullabaloos

National History Day 2020 Logo

Get one-on-one help at these research open houses where librarians, Minnesota History Day staff and University of Minnesota mentors will help you make sense of your project and break it down into workable phases. Mini-lessons on a range of topics and sample projects will be available too! 

Amanda G., librarian at Minneapolis Central Library, says of the event, "It's always great to see students really interacting with resources the library has, and even better when we can surprise them with the wealth of information that is at their fingertips. We really look forward to seeing what the students come up with!"

Hullaballoos are at Minneapolis Central from 11 a.m. to 3 p.m

Getting a library card

Children with library cards

It’s free to get a Hennepin County Library card, and anyone who needs to replace a lost or stolen library card can now do so without paying a fee. Students can get a new or replacement card in-person at any library location or apply online and their card will be mailed to them. Apply online for a library card.

Contact us



Follow us

facebooktwitterinstagramyoutubelinked in
Hennepin County