ImmuLink Newsletter Fall 2015

Hennepin County, Minnesota sent this bulletin at 10/09/2015 12:07 PM CDT
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FALL 2015

 

IN THIS ISSUE

ImmuLink Frequently Asked Questions


1. How do I enroll my organization in the Minnesota Immunization Information Connection (MIIC) system?

Submit a MIIC Data Use Agreement by email to Alissa Walden or Dee Her or fax it to 612.466.9770.

 

2. How do I request a MIIC user account?

If your organization is already participating in MIIC, submit the following information to ImmuLink staff Alissa, Dee or the Help Desk:

  • Organization name or code
  • First name
  • Last name
  • Phone number
  • E-mail address (cannot match another user’s email)


3. Is there a specific internet browser I need to use when using MIIC?

Yes, MIIC is most compatible with Internet Explorer (IE) version 10.0 and below. MIIC is unfortunately not compatible with other browsers such as Chrome or Firefox. If your IE version is higher than 10.0, you can easily change your compatibility view to make MIIC compatible with your IE browser by following these steps: http://www.health.state.mn.us/divs/idepc/immunize/registry/hp/traincompatview.html

 

4. What do I do if I am getting the following message when attempting to log in?

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First, check if you are using the appropriate case, as MIIC login is case sensitive. If it has been more than 60 days since you last logged in, contact your organization’s MIIC Administrator or ImmuLink staff (Alissa or Dee) to get your account reactivated. Provide the following information when contacting us via email or phone:

  • Organization name or code
  • First name
  • Last name
  • Username
  • Phone number
  • Email address


5. When and why does my MIIC account become de-activated?

If you have not logged into MIIC for 60 days, your account de-activates and can only be reactivated by contacting your organization’s MIIC Administrator or ImmuLink staff (Alissa or Dee). 

In order to maintain your login and password activation, you will have to log in and out of MIIC at least once every 60 days. If you do not use MIIC often, make a note each month on your calendar to log in and out of MIIC; this way your account will remain active.

 

6. What do I do if I forget my password?

Contact your organization’s MIIC Administrator or ImmuLink staff (Alissa or Dee) to get your password reset. Provide the following information when contacting us via email or phone:

  • Organization name or code
  • First name
  • Last name
  • Username


7. What do I do if I see an error in an immunization record?

Contact one of the ImmuLink staff to report the error and provide the MIIC ID.

 

8. What do I do if I see duplicate records in MIIC?

Contact one of the ImmuLink staff to report duplicate records and we will combine the records. For each record, please provide the MIIC ID number or the patient’s first name, last name, and date of birth.

 

9. Where can I locate the MIIC ID?

The MIIC ID can be found on the top right corner of the client’s personal information page. You can get to the personal information page from the immunization record page by clicking on “Edit Client.”

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10. What does the check mark under the AKA column mean? 

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The check mark under the AKA column means that there is another record associated with the original record. The associated record may have a different spelling of the first name, middle name, last name, or date of birth, but both records are linked together. The AKA and the original record should share the same MIIC ID number. 

 

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Have you ever seen “NOT VALID” in the immunization record in MIIC?

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The “Not Valid” is usually seen in the series column after a dose of vaccine. The first thing you can do is click on the date of the “Not Valid” shot and an explanation will pop up.

Figuring out the spacing between doses of a vaccine can be tricky, as is knowing when to give another dose after an invalid dose. Fortunately the CDC has fairly general rules to follow in these situations. You can refer to the 13th edition of the CDC’s “Pink Book,” called Epidemiology and Prevention of Vaccine Preventable Diseases, by visiting: http://www.cdc.gov/vaccines/pubs/pinkbook/index.html.

 

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Did you know?

You can add antigen immunity, medical exemptions, history of diseases, and other comments to a MIIC record. Here are the steps required to add a comment to MIIC:

1. Log into MIIC and click on “Manage Immunizations” in the blue toolbar on the left side of the screen.

 

2. Once the client’s name is entered and the main immunization history screen appears, click “Edit Client” -- the gray box located just below the client’s address.

 

3. In the middle of the next screen, click on the gray box entitled “Client Comments.”

 

4. At the bottom of the “Client Comments” screen under the “Details for Client Comment” header, you will see “Client Comment” written in blue. Click the arrow to the right of the “Client Comment” box.

 

5. A drop down menu of options will be listed in alphabetical order. Select the appropriate comment.

 

6. Click on the “Save” button in the upper corner of the screen.

The history is now entered. To verify, click “Manage Immunizations” in the blue toolbar on the left side of the screen and enter the client’s name. Once the client’s screen appears, you should see their history listed in red just below their address.

 

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