Getting access to claims in Work Comp Campus
Using Work Comp Campus requires a high level of rigor and specificity from those seeking access to records and information housed in the system to prevent unauthorized access to data by unauthorized parties.
Requesting "any and all" claims access
The process for accepting "any and all" submissions sent to DLI to access records is being overhauled. The following represent new procedures for accessing claim information.
- A requesting party can submit an authorization in Campus for each date of injury to get those specific records. This will require a combination of information related to the employee and the claim. Along with uploading the signed authorization form as an attachment, combinations of information related to the employee must be provided, such as:
- a worker identification (WID) number and date of injury;
- a Campus file number (CL-XX-XXXX-XXX) and the employee's last name; or
- the employee's last four Social Security number (SSN) digits, the date of injury and the employee's last name.
- A requesting party can submit a signed authorization for "any and all" access by matching at least one claim in Campus and uploading the signed authorization form as an attachment. Again, this will require a combination of information related to the employee and the claim as listed below:
- a WID number and date of injury;
- a Campus file number (CL-XX-XXXX-XXX) and employee's last name; or
- the employee's last four SSN digits, the date of injury and the employee's last name.
- If the requesting party does not know any of the dates of injury, email the signed authorization form and a request for "any and all" access to the Workers' Compensation Division Help Desk at helpdesk.dli@state.mn.us.
Setting up "any and all" access is a manual process for DLI staff members. Users should expect either same-day or next-business-day access depending on when the authorization form is received. After the access is approved, users will be able to review, download and print records from Campus.
Filing a Notice of Appearance for claim access
Similarly, out of an abundance of caution and consideration for data privacy, DLI is asking that attorneys file a Notice of Appearance to access their clients' Campus claim file(s) for existing claims previously filed at the department. Notices can be completed using the Campus webform and should allow attorneys and designated staff members access to claims information, along with the corresponding documents.
After starting the process of filing a Notice of Appearance and locating a claim using identifying information, there is an interim step of the filing process that must be completed. Users need to select a case or claim in step 2 before moving on with entering representation information, including the retainer agreement.
Additional assistance
Contact the Workers' Compensation Division Help Desk at helpdesk.dli@state.mn.us, 651-284-5005 (press 3) or 800-342-5354 (press 3) with questions or for additional assistance with this business process change.
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