APS and COVID-19: Data Trends April 26-May 2, 2020

Minnesota Department of Human Services logo

Adult Protection - Aging and Adult Services

dhs.adultprotection@state.mn.us - (651) 431-2609

May 4, 2020

APS and COVID-19: Data Trends April 26-May 2, 2020

DHS Adult Protection Unit will continue to provide APS COVID-19 communications during this period of national and state emergency. Below are data outlining statewide trends regarding reporting of suspected maltreatment of vulnerable adults in Minnesota.

PLEASE NOTE: DHS has provided policy and practice guidance for APS to conduct face-to-face interviews only when there is no other method to meet a critical health and safety need of the vulnerable adult. Please review "APS Resources" links at bottom of this message.


April 26-May 2 MAARC total reports

2019 MAARC report total divided by 52 for weekly average.

April 26-May 2 MAARC reports by LIA and EPS

2019 MAARC report total divided by 52 for weekly average.

April 26-May 2 EPS percentage with 3 county examples

2019 MAARC report total divided by 52 for weekly average.


COVID-19 Activity Code:

Use of the SSIS COVID-19 subservice code for activities associated with COVID-19  supports identification of impacts of COVID-19 on the maltreatment of vulnerable adults. This data will be useful for policy and planning.

APS Resources:

COVID-19 Expanded Service Capacity 

Meals, grocery and prescription delivery services, telephone reassurance and energy assistance programs have expanded eligibility and service capacity associated with COVID-19 emergency funding. Access services through Senior LinkAge Line or Disablity Hub.

Senior LinkAge Line at 1-800-333-2433 or https://seniorlinkageline.com/ and HelpOlderAdultsMN.org 

Disability Hub at 1-866-333-2566 or https://disabilityhubmn.org/

Low Income Energy Assistance Program at https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/

The Senior LinkAge Line and Disability Hub continue to be resources for APS and to refer MAARC reporters, vulnerable adults without case managers, primary support persons and informal supports for vulnerable during the COVID-19 situation. These services help identify resources and make connections with alternative services, if someone’s provider or support network has changed or temporarily stopped providing services. Resources are also available for telephone reassurance and friendly visitors to support people who are isolated during COVID-19. Service requests that do not result in a provider referral are noted to identify areas that need support to develop increased service capacity during COVID-19.

Administration for Community Living (ACL)  APS Technical Assistance and Resource Center (TARC) COVID-19 Education Brief

To find the most up-to-date information for providers, counties, tribes and members of the public, visit the DHS COVID-19 webpage.

Centers for Disease Control and Prevention COVID-19 webpage.

Minnesota Covid-19 Response - Coronavirus Disease in Minnesota https://mn.gov/covid19/

For the latest information on MN public health recommendations, visit MDH COVID-19 webpage

DHS Adult Protection Resource Specialists (APRS) are available for case consultation dhs.adultprotection@state.mn.us or 651-431-2609.

Communications from DHS Adult Protection Unit regarding COVID-19 and Impacts on Adult Protective Services are collected on the DHS Adult Protection Partners and Providers web page under the "News" section. 

COVID-19 Hotline:

Health questions: 651-201-3920 or 1-800-657-3903 (7 a.m. to 7 p.m.)


These are extraordinary times. Continued flexibility and creativity are vital to ensure personal safety for the client, worker, and community. Kindness, patience, ethical practices, and following public health advice will get us through this time. Take care!


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