Child Care Assistance Program Caseworker Newsletter April 2020

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News for Child Care Assistance Program Caseworkers

Child Care Assistance Program

April 2020

In this issue:

Special edition

This communication is to clarify guidance about COVID-19 temporary policies and to make you aware of new COVID-19 memos issued since the last caseworker newsletter.

Continue to contact your policy specialist with questions.

Clarification of COVID-19 temporary policies

Corona virus child

Absent day exemptions

  • A parent or provider can request the exemption. The request can be made verbally or in writing.
  • Enter the Disability window for each child and as soon as possible after requested. This helps avoid future work to fix payments, and ensures the absence is exempt from absent day limits.  
  • Do not approve results when entering the Disability window. Approving results after creating the Disability window is not required in order for the absence to be exempt when a bill is processed through the Billing window. Delete results that generate due to creating a disability window.
  • Most exemptions are from March 20, 2020 to June 30, 2020 (exemptions can be requested back to March 13, 2020).
  • The Minnesota Department of Human Services recommends entering March 13, 2020 as the begin date for all requests that have not yet been entered on the Disability window.

Follow instructions in Child Care Assistance Program (CCAP) Guidance for County and Tribal Staff Related to COVID-19, Part V (Updates on Absent Days and Closed Providers) (April 17, 2020).


  • Do not request a patch for cases that have not returned a complete redetermination until five days prior to the redetermination due date.
  • Do not approve results while the case is coded “Updates Required” and pending for the redetermination date extension. This ensures the 12-month eligibility policies continue to apply.

Follow instructions in Child Care Assistance Program (CCAP) Guidance for County and Tribal Staff Related to COVID-19, Part II (CORRECTED) (April 13, 2020).

Closed providers

The department is periodically collecting information about closed providers. An Excel file with closed providers as of April 17, 2020 was sent to child care assistance agencies on April 21, 2020.

If you have any questions about this list, please contact Amanda Ward at

COVID-19 memos

New COVID-19 memos have been issued since the last caseworker newsletter. Please note many of the communications contain reminders of existing policies that have not changed during COVID-19, but may be particularly relevant to families during this time.

Child Care Assistance Program memos are posted on the Child Care Assistance Program > CCAP Updates: Memos and Bulletins section on CountyLink.

Guidance on COVID-19 for county and tribal child care assistance agencies

Information on COVID-19 for Child Care Assistance Program providers



A new section was created in Worker Resources on SIR: CCAP COVID-19 Temporary Changes (DHS-SIR > MEC² > Worker Resources > CCAP COVID-19 Temporary Changes.)

This new section contains:

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Contact newsletter

Please send newsletter ideas to Angela Carlson, Child Care Assistance Program policy specialist

at  or 651-431-4047.