MnCHOICES Matters: September 2016

Minnesota Department of Human Services
MnCHOICES Matters

MnCHOICES Matters archive

Focusing on people not programs


September 2016

Using the Coordinated Services and Supports Plan (CSSP) Signature Sheet

The Coordinated Services and Supports Plan Signature Sheet, DHS-6791D, is used after a certified assessor or case manager develops a CSSP using the DHS-6791B. You are able to use either the signature sheet from DHS-6791B or DHS-6791D. There is no need to have both documents signed. The signature sheet provides a tool on which the person declares with his or her signature that he or she:

  • Participated in creating his or her CSSP
  • Agree to the verbally created CSSP developed during the support-planning meeting.

It should be signed by the person and, if applicable, his or her legal representative. There will be times when people choose not to sign the DHS-6791-D at the support-planning meeting. They will need to sign and return the CSSP DHS-6791B signature page.

Do you have the new mentor blues?

If you are new to the role of a MnCHOICES mentor and have more questions than answers, here are a few tips:

  • If there was a previous mentor, he or she should have a three-ring binder called a Mentor Minder
  • The MnCHOICES CountyLink page has resources to help you:

o   Understand your role as a MnCHOICES mentor

o   Troubleshoot technical issues

o   Get help and support.

  • Watch for information about the annual mentor orientation, which usually occurs in late spring
  • Introduce yourself to another mentor in your agency or another lead agency

o   All mentors were new once and they know the things that are important

o   They might be able to mentor you

o   NOTE: Mentor contact list coming soon to CountyLink

  • Notify the SSIS/MnCHOICES help desk so we may update our mailing list to send you important information

Reading the OBRA documents

During the September office hours we heard that often the OBRA level I form, provided in the MnCHOICES assessment, is hard to read. The caller hand writes the information onto the document before faxing or mailing it. We advised that we are aware of this issue and it’s on our list of things that need enhancement, but we are not able to change the process at this time. We want to offer a couple of suggestions:

Click the print button at the bottom of the OBRA screen

  • In the print dialog box, slide bar to right
  • Click Microsoft XPS Document Writer
  • Click “Print” button
  • Name the file and follow prompts to save xps document to your computer
  • Attach the xps document to an encrypted email and send

Or…

Use the snipping tool to copy the OBRA document

  • Paste the copy to a new Word document
  • You need to take a second snip to provide the entire OBRA document
  • Paste second snip under first snip for complete OBRA document
  • Save Word document to your computer
  • Attach the Word doc to an encrypted email and send it 

Yes, you need to do a CSSP

People with developmental disabilities (DD), who live in an institution, must have an assessment using MnCHOICES on an annual basis. Everyone who has a MnCHOICES assessment receives a Community Support Plan (CSP). Because these individuals receive Rule 185 case management services, they must also receive a Coordinated Service and Support Plan (CSSP) with each annual assessment.

Security access reminders

Lead agencies have made significant progress toward cleaning up those instances of staff, or former staff, who were given MnCHOICES user roles and functions through SSIS and who no longer need access to MnCHOICES. We want to clarify that vigilance about this is very important and to share a few important reminders:

  • Do not delete users from their SSIS roles
  • Do not remove functions before reassigning open assessments in a certified assessor’s queue
  • Contact the help desk if a person’s functions were removed before assessments were reassigned
  • If a person had his or her assessor function removed, his or her name no longer appears in the “All Assessment Activity” queue, but his or her name will be on the documents and event logs

Emailing continued learning units (CLUs)

Some certified assessors reported they were not able to email their CLUs after documenting them in MnCAT Step 4. The Recertification module of MnCAT Step 4 uses a feature that takes the text from TrainLink and puts it in an email message. Because web browsers limit the number of words that can be sent using this feature, the email messages can’t be created if the number of words being sent exceeds the limit imposed by your browser.

We’ve changed the coding to send less information about each CLU in the email message. For example, we removed the “Activity Type” field. If you still experience problems emailing your transcript, let us know by using the “Request Help” button located at the bottom of the Step 4 Recertification module used to document your CLUs.

    Happy trails!

    We were so excited to see Rita Chamberlin in the office this week. She has been out on the “2.0 Trail” gathering insight, during business process review focus groups, from all lead agencies that use MnCHOICES to conduct assessments. She told us she is really enjoying the opportunity to engage with you in discussions about the MnCHOICES assessment. Rita, and the rest of the MnCHOICES team, want to thank you for taking the time to have these important conversations as we begin to plan for MnCHOICES 2.0.

    Remember reassessments…

    We are at a very important point in our use of MnCHOICES to conduct reassessments for people receiving publicly funded long-term services and supports (LTSS). Here are a few reminders:

    By Jan. 1, 2017, all lead agencies must:

    • Conduct all LTSS new and reassessments in MnCHOICES
    • No longer use legacy tools for LTSS assessments and reassessments

    NOTE: This does not include work done on behalf of a managed care organization (MCO)

     

    By Jan. 1, 2018, lead agencies must assure that:

    • Everyone who receives a reassessment will have received at least one assessment/reassessment in MnCHOICES
    • The county of residence (COR), or tribe, for a person who receives LTSS will conduct the reassessment as outlined in DHS’s Aug. 19, 2016, memo.

    All agencies received a memo from DHS, dated Sept. 22, 2016, and some were instructed to complete an assurances document. If your agency expects to meet the timelines above, there is no need to submit an assurances document.

    Assurances documents:

    o   Date your agency will conduct all LTSS assessments in MnCHOICES

    o   Steps your agency will take to meet that date

    o   Other information your agency feels is necessary to help DHS understand your situation.

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    For more information about MnCHOICES, visit us on the DHS website. For technical assistance about MnCHOICES, visit us on CountyLink.